PMP (Communication Management) Questions

A project manager reviews surveys from participants of a recent project meeting.  Based on the feedback provided,  it is evident that attendees in the back of the meeting room had difficulty hearing the speakers and seeing the slide presentation. Some have suggested having the presenters use microphones as well as distributing hard copies of the presentation before the meeting, so all of the attendees can better follow along.

 What should the project manager do next?

As the project progresses, the project manager realizes more regular meetings with the project crew working at the customer's location is required.

 To ensure this need is properly documented, which of the following should be updated?

During a meeting,  it is apparent that the director of marketing was in advertently left off the communication of a scope change to the product under development. After the issue is resolved, the project manager wants to document how the issue could have been avoided to prevent a recurrence.

 What should the project manager update?

The project you are managing is well  underway, and you are currently actively collecting and storing information about the progress of project deliverables, creating forecasts for your sponsor, distributing work performance reports, and presenting project status to key stakeholders.

 Which process are you performing?

Once a quarter, a project manager invites managers from various departments to the project team meetings. Although these managers are not involved in the project, the project manager invites them because this is what she was doing in her previous organization.  However, when any of these managers attend the meetings, their questions cause the meeting to run late.

 What should have been done differently?

A project manager has been assigned to a heavily-regulated drug development project that will use traditional waterfall phases combined with agile methodologies.  Currently, the project manager is conducting a communication requirements analysis as part of the development of a communications management plan.

 What is the best strategy to address the communication  needs of this hybrid project?

You are a project manager conducting a team meeting to discuss communications management on your current project The project information is being managed and distributed using various tools including social media management, electronic communications management, and electronic project management tools. These tools are used to ensure stakeholders can easily access project information in a timely manner. The project team is making use of which one of the tools or techniques associated with the Manage Communications process?

The plan to have 80% of the 10,000 employees enrolled in the new system by the end of the month is nowhere near target The project team has sent multiple emails to the entire company with the reminders to enroll. What should the project manager do?

The project is required to notify the public at various stages. A public relations specialist was involved in planning the communications for the project. Now, when the project is in execution, the communications with the public up to this point do not appear to be effective.  A survey revealed only 2% of the public was aware of the project. Whom should the project manager contact first?

During video conferences, a project manager notices that a project team member frequently stands up and paces around the room while speaking. This behavior causes the team member to disappear from view and creates a distraction for the other meeting participants What should the project manager do?

A project involving teams and vendors in multiple countries is halfway complete when you replace the project manager. You have not managed a global project before, and you are interested in learning how the project communications are being distributed and what technology is being used to share them. Where will you find this information?

Executives in a certain business unit of the company have failed to attend project related meetings. The project manager has sent multiple invites and requests to respond Another project manager tells him that he must work with the administrator of the respective business units to get any response and attendance. Which skill did the other project manager demonstrate?

A product  review to demonstrate what  has been worked  on during this first month  is scheduled  for Friday. Should the project manager communicate  to the customer  about this meeting  and why or why not?

A project manager discovers that due to schedule conflicts, some key stakeholders have not been attending a weekly conference call where important decisions are made. To address the issue, the project manager proposes to establish alternative communication methods. Which of the following will likely be updated as a result of this proposal?

In a meeting with a project stakeholder, the stakeholder explains why she has not been engaged with the project as expected.  You meet with her in her office. You take notes, ask some clarifying questions, and demonstrate attentiveness through body language, and capturing her input What interpersonal skill are you leveraging in this exchange?