To test the deliverable, the team is using a testing device, which should be kept in a refrigerator. Recent test results show excellent precision; however, the accuracy varies with each test run. The project manager suspects there is a correlation between the testing results and the amount of time the device has been out of the refrigerator before testing begins. What is the best course of action for the project manager to confirm or reject her suspicions?

A project has just completed the first of three phases. During a recent meeting with the customer, the project manager learns that the customer is concerned that the quality process, as laid out in the quality management plan, is not being followed.  As a result, the customer is thinking about canceling the project. What is the best way for the project manager to verify the customer's claim?

You are very concerned about the substantial percentage of failures during the latest major inspection. Because of the high number of potential causes, you would like the team to conduct a detailed investigation. Estimates are that the investigation will delay the project for 4-6 weeks. This is a problem because the project is already substantially behind schedule. What should you do?

A product owner is giving an agile presentation at a meeting for some senior project stakeholders. One of the attendees asks him what he believes is the main benefit of using an agile method on a project. The product owner explains that following agile principles when executing a project helps the project team to detect problems early and often, and allows more opportunities and time to address problems before they become even bigger issues. What aspect of Agile enables this type of problem detection?

In the design phase, external experts verified that the team's blueprints for a new crane complied with requirements.  During the build phase, the customer performed a walkthrough and found that some welding joints on the crane were defective. The crane needs to be reworked to ensure it can be operated safely. How could this situation have been avoided?

A junior software developer will be paired with a senior developer in an extreme Programming (XP) project. What can the senior developer teach the junior developer about the XP pair programming practices?

Your project is to design a payroll automation system for a client company. You have assured the client that the system contains all of the state-of-the-art features to protect it against modern threats. The client has asked you to perform a penetration test in order to validate your claim. The cost to perform this test is an example of which of the following?

What is at the heart of continuous improvement of most agile projects?

As the agile project progresses, it becomes evident that the user stories are not sufficiently tested. At the iteration retrospective meeting, the team conducts a why-why analysis and determines the root cause of the issue. Which of the following was the most likely root cause found by the team?

You are managing a project to produce new smartwatches. Several inspections have been conducted during the manufacturing process, and defects of various types have been detected. You want to document these defects in a way that will specify how many defects of each type were found per inspection. Which tool is the best to use in this situation?

A project manager has just completed the development of the quality management plan and determined quality metrics. During this process, the project manager and team identified numerous quality requirements and standards for the project and its deliverables. Which of the following would be the most likely outcome of this process?

You are leading a project to build a production line for the engine parts in a new electric vehicle. The inspection of the parts created by the initial run of the line has resulted in an unacceptably high failure rate. However, an audit conducted by an independent quality team reports that it is the inspection routine that was flawed and that almost all of the questionable parts do in fact meet the specifications What is your next step?

A project manager wants to incorporate a continuous improvement approach throughout project execution. Which of the following actions is the project manager least likely to take?

A project manager is leading a project to produce a new model of an x-ray machine. The quality assurance lead provides checklists that the team needs to use and follow at all times. Also, rigorous reviews are required at the end of each stage of the manufacturing process. What tool or technique should the project manager use to determine if project activities comply with organizational and project policies, processes, and procedures?

A project manager is leading a project that requires ball bearings to be manufactured to meet precise specifications. After conducting the test of measuring the size of the ball bearings in the first batch of the production run, it is determined that the size exceeds the control limits established for the project, and the entire batch must be scrapped. What should the project manager do first?

The project manager is managing the research and development of a new cancer screening test. The project manager would like to determine whether the processes currently in use in the project are effective in meeting the quality requirements specified by the customer. What does the project manager need to obtain first to make this determination?

You have been requested to provide information on your project's activities and processes to a unit within your company but external to the project. This group of individuals will compare the information to organizational and project policies, processes and procedures and identify good and best practices being used as well as nonconformity, gaps, and shortcomings within project activities and processes. What tool or technique is being conducted by the external team?

A project manager is in the process of identifying quality requirements and reviews the lessons learned from a similar past project. The other project ran significantly over budget due to the high cost of nonconformance resulting from inadequate spending on the cost of conformance.  The project manager does not want his project to suffer the same fate as the failed project. Which data analysis technique should the project manager use in this situation?

You are managing a proof-of-concept project that is developing a new tunnel boring machine. A small-scale prototype has been designed and is undergoing a thorough test regime.  During the tests, your team discovers that the original test equipment will have to be updated with new probes appropriate for the small prototype. This will substantially increase the cost of the project. What is your next step?

A project manager is leading a process improvement project for a manufacturing company with a goal of improving the quality of the goods produced and reducing waste. The project manager wants to take a proactive approach to continuous improvement In addition to using a lessons learned register, what else might the project manager do to achieve the project goals?

A project team is developing the quality management plan for a high-profile project. The project management office (PMO) wants to ensure that all project management best practices are followed. When should quality planning take place in relation to other planning processes?

A project team is getting ready to start inspections and field testing of the product they are building. The team gathers the quality management plan and quality metrics. The project manager indicates that a few more elements are needed before testing can begin. What else does the project team need to complete this process?

After taking over a project that is in the middle of execution, you are looking for information about the quality management issues that have been escalated by the team and any corrective actions that have been recommended and/or implemented. What is your best course of action?

Your new project is very similar to others conducted within your company. You want to review comparable project quality standards to measure quality performance in your new project. Which tool or technique is best for you to use?

A recently completed project cost more and took longer than it should have. A root cause analysis was performed, and it was determined that the cost of quality exceeded what was optimal. Apparently, the quality management plan included extensive and very costly testing to ensure that there were zero escaped defects in the product. What might have prevented this situation?

In an organization, project teams develop and follow their quality management plans.  However, almost all quality activities are focused on the effective use of project processes with very little time spent on product design and process improvement. What should you recommend to improve the way quality is approached in the organization?

A company has recently lost a significant number of customer accounts due to its software products' poor quality. An agile practitioner reviews the development process and concludes that technical debt was the main cause of poor quality. Which approach would the agile practitioner least likely recommend to improve the quality of upcoming projects?

Your project team members are writing software code together as a pair and reviewing each other's work to determine if the code conforms to the requirements documentation. Which of the following will be a result of these reviews?

A project manager is leading a project to manufacture a new type of wheel for the automobile industry.  The first lot of wheels has been created, and the project manager wants to know if the quality objectives have been met. What should the project manager do next?

You are managing a project to design equipment to load shredded recycled tires into railroad cars for transport. While testing the equipment, you notice a lot of shredded tires are on the ground around where the railroad car was loaded. You are not sure if any spillage is allowable. Where would you find this information?