PMP (Quality Management) Questions

To test the deliverable, the team is using a testing device, which should be kept in a refrigerator. Recent test results show excellent precision; however, the accuracy varies with each test run. The project manager suspects there is a correlation between the testing results and the amount of time the device has been out of the refrigerator before testing begins. What is the best course of action for the project manager to confirm or reject her suspicions?

A project has just completed the first of three phases. During a recent meeting with the customer, the project manager learns that the customer is concerned that the quality process, as laid out in the quality management plan, is not being followed.  As a result, the customer is thinking about canceling the project. What is the best way for the project manager to verify the customer's claim?

You are very concerned about the substantial percentage of failures during the latest major inspection. Because of the high number of potential causes, you would like the team to conduct a detailed investigation. Estimates are that the investigation will delay the project for 4-6 weeks. This is a problem because the project is already substantially behind schedule. What should you do?

A product owner is giving an agile presentation at a meeting for some senior project stakeholders. One of the attendees asks him what he believes is the main benefit of using an agile method on a project. The product owner explains that following agile principles when executing a project helps the project team to detect problems early and often, and allows more opportunities and time to address problems before they become even bigger issues. What aspect of Agile enables this type of problem detection?

In the design phase, external experts verified that the team's blueprints for a new crane complied with requirements.  During the build phase, the customer performed a walkthrough and found that some welding joints on the crane were defective. The crane needs to be reworked to ensure it can be operated safely. How could this situation have been avoided?

A junior software developer will be paired with a senior developer in an extreme Programming (XP) project. What can the senior developer teach the junior developer about the XP pair programming practices?

Your project is to design a payroll automation system for a client company. You have assured the client that the system contains all of the state-of-the-art features to protect it against modern threats. The client has asked you to perform a penetration test in order to validate your claim. The cost to perform this test is an example of which of the following?

What is at the heart of continuous improvement of most agile projects?

As the agile project progresses, it becomes evident that the user stories are not sufficiently tested. At the iteration retrospective meeting, the team conducts a why-why analysis and determines the root cause of the issue. Which of the following was the most likely root cause found by the team?

You are managing a project to produce new smartwatches. Several inspections have been conducted during the manufacturing process, and defects of various types have been detected. You want to document these defects in a way that will specify how many defects of each type were found per inspection. Which tool is the best to use in this situation?

A project manager has just completed the development of the quality management plan and determined quality metrics. During this process, the project manager and team identified numerous quality requirements and standards for the project and its deliverables. Which of the following would be the most likely outcome of this process?

You are leading a project to build a production line for the engine parts in a new electric vehicle. The inspection of the parts created by the initial run of the line has resulted in an unacceptably high failure rate. However, an audit conducted by an independent quality team reports that it is the inspection routine that was flawed and that almost all of the questionable parts do in fact meet the specifications What is your next step?

A project manager wants to incorporate a continuous improvement approach throughout project execution. Which of the following actions is the project manager least likely to take?

A project manager is leading a project to produce a new model of an x-ray machine. The quality assurance lead provides checklists that the team needs to use and follow at all times. Also, rigorous reviews are required at the end of each stage of the manufacturing process. What tool or technique should the project manager use to determine if project activities comply with organizational and project policies, processes, and procedures?

A project manager is leading a project that requires ball bearings to be manufactured to meet precise specifications. After conducting the test of measuring the size of the ball bearings in the first batch of the production run, it is determined that the size exceeds the control limits established for the project, and the entire batch must be scrapped. What should the project manager do first?