These are levels of performance accepted by and expected of nursing staff or other health team members.

The nurse makes and documents a judgment of summarized findings.

This is the evaluation one staff member by another staff member on the same level in the hierarchy of the organization.

These are special programs to promote excellence in nursing. Programs to help improve the quality of patient care by inspection or opportunity.

This type of evaluation focuses on the environment in which care is provided.

This type of evaluation is the nature and sequence of activities carried out by nurses implementing the nursing process.

This type of evaluation focuses on measurable changes in the health status of the patient or the end results of nursing care.

This is a commitment and approach used to continuously improve every process in every part of an organization, with the intent of meeting and exceeding customer expectations and outcomes.

This evaluation is conducted by using direct observation of nursing care, patient interviews, and chart review to determine whether the specified evaluative criteria have been met.

This evaluation may be used post-discharge questionnaires, patient interviews (by telephone or face to face).

These are used to capture care or its outcomes affected by nursing care.

The steps of this process includes: discover a problem, plan a strategy using indicators, implement a change, and assess the change (if outcome is not met, plan a new strategy).