POM Exam Review
Quiz by Ephraim Lamanilao
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20 questions
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- Q1Refers to materials, workmanship, design, and service.quality30s
- Q2A competitive advantage by effectively matching supplies of goods with demand.inventory management30s
- Q3Involves coordinating internal and external operations to achieve timely and cost-effective delivery of goods throughout the system.supply chain management30s
- Q4Refers to the convenience of customers.location30s
- Q5Refers to the people at the heart and soul of an organization.managers and workers30s
- Q6Used when there is no historical data available (when new products or services are introduced).diffusion model30s
- Q7How effectively an organization meets the wants and needs of customers relative to others that offer similar goods and services.competitiveness30s
- Q8Methods and actions taken to accomplish strategies.tactics30s
- Q9States the purpose of an organizationmission statement30s
- Q10The monitoring of events and trends that present threats or opportunities for a companyenvironmental scanning30s
- Q11The special attributes or abilities that give an organization a competitive edge.core competencies30s
- Q12Strategy that focuses on quality in all phases of an organization.quality-based strategy30s
- Q13A measure of the effective use of resources, usually expressed as the ratio of output to input.productivity30s
- Q14A statement about the future value of a variable of interestforecast30s
- Q15The difference between actual value and the value that was predicted for a given period.error30s