It allows motivated individuals to exercise self-control in fulfilling job expectations.

Sometimes called feedback controls, they take place after an action is completed. They focus on end results, as opposed to inputs and activities.

defined as influencing behavior through reprimand.

Sometimes called the feedforward controls, they are accomplished before a work activity begins.

Focus on what happens during the work process.  Sometimes called steering controls, they monitor ongoing operations and activities to make sure that things are being done correctly.

focuses managerial attention on substantial differences between actual and desired performance.

Which is not part of the control process?

- Establish objectives and standards.

- Measure actual performance.

- Compare results with objectives and standards.

- Take discipline.

- Take necessary action.

A process of monitoring performance and taking action to ensure desired results.

The ability to use resources efficiently and operate at minimum cost.

The ability to earn more in returns than the cost of debt.