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Professional Communications Unit 3 Test

Quiz by Henry Stiteler

High School
Professional Communications
Texas Essential Knowledge and Skills (TEKS) - Electives

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25 questions
Show answers
  • Q1
    Planning, using, and overseeing communication systems is known as ____.
    protocol
    communication management
    relevant
    professional etiquette
    30s
    130.110.C.11.F
  • Q2
    Polite conversations in the world of work in know as _______.
    protocol
    relevant
    communication management
    professional etiquette
    30s
    130.110.C.11.F
  • Q3
    Closeness and trust is known as _____.
    tact
    courteous
    intimacy
    relevant
    30s
    130.110.C.11.F
  • Q4
    A short, often informal written communication
    protocol
    specific
    memo
    tact
    30s
    130.110.C.11.F
  • Q5
    A set of specific conventions
    memo
    protocol
    intimacy
    specific
    30s
    130.110.C.11.F
  • Q6
    Something that is connected to the issue at hand
    intimacy
    tact
    relevant
    specific
    30s
    130.110.C.11.F
  • Q7
    Being polite and respectful is known as being _____
    courteous
    tactful
    specific
    relevant
    30s
    130.110.C.11.F
  • Q8
    The length and time of a speech is known as its _____?
    tact
    protoco
    duration
    professional etiquette
    30s
    130.110.C.11.F
  • Q9
    Speaking without giving offense is known as speaking with _____.
    intimacy
    tact
    courtesy
    relevance
    30s
    130.110.C.11.F
  • Q10
    Communication that is detailed and particular
    tactful
    relevant
    specific
    courteous
    30s
    130.110.C.11.F
  • Q11
    Rhetoric is the art of
    public speaking
    logical reasoning
    providing feedback
    active listening
    30s
  • Q12
    Reflective listeners listen for important details, expressions of feelings, and
    issues
    lack of judgment
    feedback
    tone on voice
    30s
    130.110.C.11.C
  • Q13
    Empathic listeners listen for ideas, expressions of feelings, and
    tone of voice
    lack of judgement
    issues
    feedback
    30s
    130.110.C.11.C
  • Q14
    Deliberative listeners remember information and
    criticize it
    evaluate it
    record it
    grasp it
    30s
    130.110.C.11.C
  • Q15
    Paraphrasing is a strategy of
    critical listening
    reflective listening
    empatic listening
    rhetorical listening
    30s
    130.110.C.11.C

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