Use appropriate interpersonal communication strategies in professional contexts, including using different types of professional communication and communication management skills and observing professional etiquette
Demonstrate professional standards and personal qualities needed to be employable such as oral and written communication, leadership, teamwork, appreciation for diversity, conflict management, customer service, work ethic, and adaptability
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Q 1/25
Score 0
Planning, using, and overseeing communication systems is known as ____.
30
protocol
communication management
relevant
professional etiquette
Q 2/25
Score 0
Polite conversations in the world of work in know as _______.
30
protocol
relevant
communication management
professional etiquette
25 questions
Q.
Planning, using, and overseeing communication systems is known as ____.
1
30 sec
130.110.C.11.F
Q.
Polite conversations in the world of work in know as _______.
2
30 sec
130.110.C.11.F
Q.
Closeness and trust is known as _____.
3
30 sec
130.110.C.11.F
Q.
A short, often informal written communication
4
30 sec
130.110.C.11.F
Q.
A set of specific conventions
5
30 sec
130.110.C.11.F
Q.
Something that is connected to the issue at hand
6
30 sec
130.110.C.11.F
Q.
Being polite and respectful is known as being _____
7
30 sec
130.110.C.11.F
Q.
The length and time of a speech is known as its _____?
8
30 sec
130.110.C.11.F
Q.
Speaking without giving offense is known as speaking with _____.
9
30 sec
130.110.C.11.F
Q.
Communication that is detailed and particular
10
30 sec
130.110.C.11.F
Q.
Rhetoric is the art of
11
30 sec
Q.
Reflective listeners listen for important details, expressions of feelings, and
12
30 sec
130.110.C.11.C
Q.
Empathic listeners listen for ideas, expressions of feelings, and
13
30 sec
130.110.C.11.C
Q.
Deliberative listeners remember information and
14
30 sec
130.110.C.11.C
Q.
Paraphrasing is a strategy of
15
30 sec
130.110.C.11.C
Q.
Refraining from judgment is a strategy of
16
30 sec
130.110.C.11.C
Q.
Predicting what comes next is a strategy of
17
30 sec
130.110.C.11.C
Q.
When you mirror a speaker's thoughts and feelings, you are using
18
30 sec
130.110.C.11.C
Q.
An appeal to one's sense of right and wrong is called
19
30 sec
130.110.C.11.C
Q.
Someone who provides positive and helpful feedbasc is being
20
30 sec
130.110.C.11.C
Q.
Criteria are ______ on which to base a judgment
21
30 sec
130.110.C.1.B
Q.
Use _____ questioning to find solu tions to problems
22
30 sec
130.110.C.1.B
Q.
A ____ question has no answer or only on proper answer
23
30 sec
130.110.C.1.B
Q.
A _____ question is designed to prove a point
24
30 sec
130.110.C.1.B
Q.
A ____ queston directs a listener to a desired answer