Planning, using, and overseeing communication systems is known as ____.

Polite conversations in the world of work in know as _______.

Closeness and trust is known as _____.

A short, often informal written communication

A set of specific conventions

Something that is connected to the issue at hand

Being polite and respectful is known as being _____

The length and time of a speech is known as its _____?

Speaking without giving offense is known as speaking with _____.

Communication that is detailed and particular

Rhetoric is the art of

Reflective listeners listen for important details, expressions of feelings, and

Empathic listeners listen for ideas, expressions of feelings, and

Deliberative listeners remember information and

Paraphrasing is a strategy of

Refraining from judgment is a strategy of

Predicting what comes next is a strategy of

When you mirror a speaker's thoughts and feelings, you are using

An appeal to one's sense of right and wrong is called

Someone who provides positive and helpful feedbasc is being

Criteria are ______ on which to base a judgment

Use _____ questioning to find solu tions to problems

A ____ question has no answer or only on proper answer

A _____ question is designed to prove a point

A ____ queston directs a listener to a desired answer