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Professional Communications Vocabulary

Quiz by Crystal Trotter

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32 questions
Show answers
  • Q1
    incorporates written, verbal, visual, and digital communication to provide factual information that is usable in the workplace.
    Professional communication
    Public speaking
    Personal communication
    Interpersonal communication
    30s
    Edit
    Delete
  • Q2
    A process through which you send messages to and receive messages from others.
    Rhetoric
    Communication
    Reception
    Listening
    30s
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    Delete
  • Q3
    the art of effective or persuasive speaking or writing, especially the use of figures of speech and other compositional techniques.
    Sender
    Encoding
    Communication
    Rhetoric
    30s
    Edit
    Delete
  • Q4
    the value of all favorable attributes that relate to a company that are not attributable to any other specific asset
    Transmission
    Channel
    Rhetoric
    Goodwill
    30s
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    Delete
  • Q5
    the steps between a source and a receiver that result in the transfer and understanding of meaning
    Receiving
    Encoding
    Sending
    Communication Process
    30s
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    Delete
  • Q6
    the originator of the message in the communication process
    Receiver
    Sender
    Listener
    Encoder
    30s
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    Delete
  • Q7
    the processing of information into the memory system—for example, by extracting meaning.
    Encoding
    Receiver
    Sender
    Message
    30s
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    Delete
  • Q8
    Transfer of meaning between the sender and receiver
    Sender
    Encoding
    Receiver
    Transmission
    30s
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    Delete
  • Q9
    the means by which a message is communicated
    Protocol
    Channel
    Feedback
    Goodwill
    30s
    Edit
    Delete
  • Q10
    the person who receives the message
    Encoder
    Listener
    Sender
    Receiver
    30s
    Edit
    Delete
  • Q11
    direct, face-to-face communication between two or more people
    Personal communication
    Group communication
    Interpersonal communication
    Professional communication
    30s
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    Delete
  • Q12
    communication among a small number of people who share a common purpose or goal, who feel connected to each other, and who coordinate their behavior
    Small Group Communication
    Public communication
    interpersonal communication
    Personal communication
    30s
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    Delete
  • Q13
    communication directed at an audience that is larger than a small group
    Public Communication
    Personal communication
    Interpersonal communication
    Group communication
    30s
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    Delete
  • Q14
    interpretation of the language and symbols sent by the source through a channel
    Decoding
    Sending
    Encoding
    Receiving
    30s
    Edit
    Delete
  • Q15
    The receiver's response to a message
    Feedback
    Sender
    Goodwill
    Listener
    30s
    Edit
    Delete
  • Q16
    when information is sent and received casually with the use of everyday language
    Interpersonal communication
    Nonverbal communication
    Informal Communication
    Group communication
    30s
    Edit
    Delete
  • Q17
    the customary code of polite behavior in society or among members of a particular profession or group.
    Channel
    Protocol
    Feedback
    Etiquette
    30s
    Edit
    Delete
  • Q18
    messages that follow prescribed channels of communication throughout the organization
    Interpersonal communication
    Personal communication
    Group communication
    Formal Communication
    30s
    Edit
    Delete
  • Q19
    A set of rules governing the exchange or transmission of data between devices.
    Formal communication
    Feedback
    Protocol
    Etiquette
    30s
    Edit
    Delete
  • Q20
    A person who is equal to another in social standing or age
    Enemy
    Peer
    Teacher
    Parent
    30s
    Edit
    Delete

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