Professional Communications Vocabulary

incorporates written, verbal, visual, and digital communication to provide factual information that is usable in the workplace.

A process through which you send messages to and receive messages from others.

the art of effective or persuasive speaking or writing, especially the use of figures of speech and other compositional techniques.

the value of all favorable attributes that relate to a company that are not attributable to any other specific asset

the steps between a source and a receiver that result in the transfer and understanding of meaning

the originator of the message in the communication process

the processing of information into the memory system—for example, by extracting meaning.

Transfer of meaning between the sender and receiver

the means by which a message is communicated

the person who receives the message

direct, face-to-face communication between two or more people

communication among a small number of people who share a common purpose or goal, who feel connected to each other, and who coordinate their behavior

communication directed at an audience that is larger than a small group

interpretation of the language and symbols sent by the source through a channel

The receiver's response to a message