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Q3MODULE 3 PROVIDE CLUB RECEPTION SERVICES
Quiz by Elvie G. Quilang
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
Write TRUE if the statement about the Code of guest service is correct; and FALSE if wrong.
The Guest is the most important person in our business.
Write TRUE if the statement about the Code of guest service is correct; and FALSE if wrong.
The Guest is dependent on us – we are dependent on him
Write TRUE if the statement about the Code of guest service is correct; and FALSE if wrong.
The Guest is an interruption of our work
Write TRUE if the statement about the Code of guest service is correct; and FALSE if wrong.
The Guest does us a favor when he dines at our restaurant – we are doing him a favor by serving him
Write TRUE if the statement about the Code of guest service is correct; and FALSE if wrong.
The Guest is an outsider to our work
CWrite TRUE if the statement about the Code of guest service is correct; and FALSE if wrong.
The Guest is not a cold statistic – he is a human being with feelings and emotions, with prejudices and biases, like our own
Write TRUE if the statement about the Code of guest service is correct; and FALSE if wrong.
The Guest is someone to argue or match wits with.
Write TRUE if the statement about the Code of guest service is correct; and FALSE if wrong.
The Guest is one who brings us his needs – it is our job to fill those needs.
Write TRUE if the statement about the Code of guest service is correct; and FALSE if wrong.
The Guest is deserving of the most courteous and attentive treatment we can give him.
Write TRUE if the statement about the Code of guest service is correct; and FALSE if wrong.
The Guest is the lifeblood of every food establishment.