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Q3MODULE 3 PROVIDE CLUB RECEPTION SERVICES

Quiz by Elvie G. Quilang

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10 questions
Show answers
  • Q1

    Write TRUE  if the statement about the Code of guest service is correct; and FALSE if wrong.

    The Guest is the most important person in our business.

    Users enter free text
    Type an Answer
    30s
  • Q2

    Write TRUE  if the statement about the Code of guest service is correct; and FALSE if wrong.

    The Guest is dependent on us – we are dependent on him

    Users enter free text
    Type an Answer
    30s
  • Q3

    Write TRUE  if the statement about the Code of guest service is correct; and FALSE if wrong.

    The Guest is an interruption of our work 

    Users enter free text
    Type an Answer
    30s
  • Q4

    Write TRUE  if the statement about the Code of guest service is correct; and FALSE if wrong.

    The Guest does us a favor when he dines at our restaurant – we are doing him a favor by serving him

    Users enter free text
    Type an Answer
    30s
  • Q5

    Write TRUE  if the statement about the Code of guest service is correct; and FALSE if wrong.

    The Guest is an outsider to our work 

    Users enter free text
    Type an Answer
    30s
  • Q6

    CWrite TRUE  if the statement about the Code of guest service is correct; and FALSE if wrong.

    The Guest is not a cold statistic – he is a human being with feelings and emotions, with prejudices and biases, like our own

    Users enter free text
    Type an Answer
    30s
  • Q7

    Write TRUE  if the statement about the Code of guest service is correct; and FALSE if wrong.

    The Guest is someone to argue or match wits with.

    Users enter free text
    Type an Answer
    30s
  • Q8

    Write TRUE  if the statement about the Code of guest service is correct; and FALSE if wrong.

    The Guest is one who brings us his needs – it is our job to fill those needs.

    Users enter free text
    Type an Answer
    30s
  • Q9

    Write TRUE  if the statement about the Code of guest service is correct; and FALSE if wrong.

    The Guest is deserving of the most courteous and attentive treatment we can give him.

    Users enter free text
    Type an Answer
    30s
  • Q10

    Write TRUE  if the statement about the Code of guest service is correct; and FALSE if wrong.

    The Guest is the lifeblood of every food establishment.

    Users enter free text
    Type an Answer
    30s

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