QUALITY OBJECTIVES
Quiz by John Dave Delerio
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
- Q1
When establishing quality objectives, it is important to ensure that they are:
Revised on a monthly basis
Consistent with customer needs
Focused on individual performance
Vague and general
30s - Q2
BSC Verification Checklist shall be submitted every __________.
Every five months
At the end of the year
Every week
10th of succeeding month
30s - Q3
Which of the following is a characteristic of effective quality objectives?
Subjective and open-ended
Flexible and constantly changing
Restricted to top management only
Measurable and time-bound
30s - Q4
Who is responsible for establishing quality objectives in an organization?
Process Owners
External Consultants
Top management
Quality Department only
30s - Q5
How often should quality objectives be reviewed?
Biennially
Quarterly
Annually
Semi-annual
30s - Q6
What is the relationship between quality objectives and the quality policy?
Quality objectives are derived from the quality policy
Quality objectives are unrelated to the quality policy
Quality objectives determine the content of the quality policy
Quality objectives are written separately from the quality policy
30s - Q7
How can quality objectives be monitored and measured?
By analyzing financial reports
By reviewing audit findings
By conducting customer surveys
By tracking key performance indicators
30s - Q8
Which of the following is NOT a benefit of well-defined quality objectives?
Improved decision-making processes
Enhanced employee motivation
Increased product/service quality
Reduced customer expectations
30s - Q9
What happens if quality objectives are not achieved?
Revision of the quality policy
Immediate termination of employees
Implementation of Corrective Actions
No action is necessary
30s - Q10
In ISO 9001:2015, quality objectives should be communicated:
Only to the quality department
Only to top management
Throughout the entire organization
To external stakeholders only
30s