Take table reservations 1.1 Answer inquiries promptly, clearly and accurately 1.2 Ask pertinent questions to complete the details of the reservations 1.3 Record reservation data on forms accurately based on establishment’s standards 1.4 Repeat and confirm details of the reservations with the customer 1.5 Provide additional information about the food service establishments
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Q 1/15
Score 0
Reservation are advanced bookings by customers to hold a table (table bookings).
30
True
False
Q 2/15
Score 0
An advantage of taking reservations is that you know exactly the number of people you need to feed at a specific or given time.
30
false
true
15 questions
Q.
Reservation are advanced bookings by customers to hold a table (table bookings).
1
30 sec
TLE_HEFBS9- 12AS-Ia-b-1
Q.
An advantage of taking reservations is that you know exactly the number of people you need to feed at a specific or given time.
2
30 sec
Q.
Counter service is ideal for diners who go for fast service since they have very limited time to eat.
3
30 sec
Q.
Every food service establishment accepts reservations.
4
30 sec
Q.
Cafeteria service refers to pre-packed food displayed in a counter.
5
30 sec
Q.
A "no show" upon reservation increases revenue.
6
30 sec
Q.
Credit cards are used to guarantee table reservations.
7
30 sec
Q.
Call-ahead seating happens when customer arrive. They are then invited to submit/put their names on a waiting list.
8
30 sec
Q.
A waiting list involves holding a table
9
30 sec
Q.
Having a designated person responsible for taking reservations decreases the chances of a table being "double booked."
10
30 sec
Q.
Table setting refers to the process of setting a table with tableware.
11
30 sec
Q.
Dinner plates and soup bowls are examples of silverware.
12
30 sec
Q.
Silverware is set about 2 inches from the edge of the table.
13
30 sec
Q.
Set knives are placed to the left of the dinner fork.
