QUIZ 1 (MIDTERM)
Quiz by Harold Agon
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17 questions
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- Q1According to this theorist there are three ego states in the human persona.Thomas HarrisSigmund FreudEric BerneWalter Cosby60s
- Q2“Never talk to strangers” is what form of ego state?parent ego stateadult ego stateyoung ego statechild ego state60s
- Q3An Arab (speaking Arabic) might visit India (language: Hindi) for his company’s specialized metal supply. Here, there will be a lot of distortion and misinterpretation even in direct contact between the two people. This is a clear example of what type of communication barrier?value judgment barrierselective listening barrierfiltering barrierlanguage barrier120s
- Q4At times lots of details can cause distortions. One should make messages simple, plain and direct with facts. That is the best form of effective communication which would avoid the receiver to experience ___________.communication overloadselective listeningfilteringframe of reference120s
- Q5The sender has some kind of information that he wants to share with others. First, in order for that message to be received ___________.the receiver must interpret the encoded message.the sender must decode the message and then interpret it.the sender must encode the message and then transmit it.the feedback must be relied on to the sender.120s
- Q6This image best describes:language barrierframe of referenceselective listeningcommunication overload60s
- Q7A child living closely within an extended family will emulate behaviors from the wide range of authority figures. Thus she will exhibit what type of ego state?young egoparent egochild egoadult ego120s
- Q8The Senior Vice President for Sales deletes the e-mail announcing the quarter’s sales figures before reading it because he has the impression that the result isn't favorable to him. This act is an example of communication barrier called _________.value judgmentcommunication overloadselective listeningfiltering120s
- Q9Bill is in his office on the phone with a supplier. While he’s talking, he hears the chime of his e-mail alerting him to an important message from his boss. He’s scanning through it quickly while still on the phone when a coworker pokes her head into his office saying Bill’s late for a staff meeting. This is an example of _____________.feedbackingframe of referenceselective listeningcommunication overload120s
- Q10Melani wants to remind her husband, Ejer, to stop by the store after work and buy milk for dinner. She forgot to ask him in the morning, so Melani texts the reminder to Ejer. He texts back, then shows up at home with a gallon of milk under his arm. Which of the following is true?Ejer is the receiver and at the same time the decoder.Ejer is the receiver but not the decoder.Melani is the sender and the decoder.Melani is the sender and Ejer is the encoder.120s
- Q11Memos, letter of announcement, notices from upper management to its associates is called:downward communicationupward communicationdiagonal communicationhorizontal communication60s
- Q12Gestures, body language, facial expressions, eye contact cannot be considered as message unless it is converted into words.FalseTrue60s
- Q13Telephone, fax, internet, emails and computers are considered message carrier and not as medium.FalseTrue60s
- Q14Bob was the leader of his group of friends and it was he who always set the time that they should meet, where they should go and what they ‘should do’. He often shook his finger at his friends reprovingly. People in his circle of friends eventually got fed up of him and many left the group. This situation is an example of:child ego statecontrolling parent behaviornurturing parent behavioradult ego state120s
- Q15Mary and Joan were good friends and they went everywhere together. When Joan’s mother died it was Mary who looked after her and often put her arm around Joan saying such words as ‘Don’t worry about things. I will help you with all your work; I love you a lot you know’.nurturing parent behaviorchild ego stateadult ego statecontrolling parent behavior120s