Quiz 4 Functions of Communication
Quiz by Patricia R. Quine
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
- Q1
You show this function of communication when you express your feelings of happiness, contentment, sadness and frustration.
motivation
regulation/control
emotional expression
information
300s - Q2
What function of communication is used in this situation: An aircraft maintenance technician explains the parts of an airframe to his/her aircraft mechanic helper.
regulation/control
motivation
emotional expression
information
300s - Q3
What function of communication is used in this situation: A hotel owner imposes new policies that must be followed by the hotel’s staff, or they will be fired if they complain.
information
social interaction
motivation
regulation/control
300s - Q4
Which of the following situations shows Motivation as function of communication?
A Fish Processing Company asks customers for their suggestions and feedback about the company’s services
A pest controller discusses how spray chemical treatments should be used with safety and proper precautions.
A nurse asks a patient how is his or health condition after a few days of rest.
A Supermarket Meat Department recognizes the satisfactory service of the staff.
300s - Q5
Which of the following responses is the most appropriate way of expressing yourself in this situation: You ask your friend for the password of the wifi-connection.
"It's really time for your loved one to go."
“At least your loved one lived a long life, many people die young.”
“You and your loved one will be in my thoughts and prayers.”
"Well! You stop crying, we all die!”
300s - Q6
An administrator to an employee – “Complete the needed document now, then you can go home.”
social interaction
information
control/regulation
motivation
300s - Q7
You apply this function of communication to encourage others with their desires, needs or decisions to satisfy them. You also use this when you are expressing feedback on progress toward goals.
control/regulation
motivation
information
social interaction
300s - Q8
A culinary student to a chef – “If you were asked to reduce fat and sodium in a menu, what would you do to maintain flavor in the quality of the dish?”
information
emotional expression
control/regulation
motivation
300s - Q9
A team captain to a team player – “You make a bigger impact than you realize.”
control
regulation
emotional expression
information
300s - Q10
As you express yourself, you have to be mindful of your words, which should be appropriate to a given place, time and situation to avoid misunderstanding.
truefalseTrue or False300s