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QUIZ No. 2 - HTB - ROOMS DIVISION

Quiz by Arsie Nazaro

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10 questions
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  • Q1

    Which of the following is a type of Guest Reservation System (GRS)?

    Real-Time

    Cloud-Based

    Booking Engine

    Automated Notifications

    30s
  • Q2

    What is one of the main functions of the Reservation department?

    Rate Management

    Guest Check-Out

    Problem-Solving

    Baggage Handling

    30s
  • Q3

    Which department is primarily responsible for managing room bookings?

    Housekeeping

    Front Office

    Reservation

    Security/Loss Prevention

    30s
  • Q4

    What is a technique used for targeting different customer segments with tailored offerings?

    Overbooking

    Market Segmentation

    Dynamic Pricing

    Inventory Control

    30s
  • Q5

    Which of the following is a duty of the Executive Committee?

    Budget Planning

    Budget Planning

    Resource Allocation

    Resource Allocation

    30s
  • Q6

    Who is the immediate superior of key executives like rooms division director, F&B director, etc., in a large or midscale hotel?

    Board of Directors

    General Manager

    Executive

    Human Resources Director

    30s
  • Q7

    To get the occupancy rate you have to divide the total number of available rooms to occupied rooms multiply to 100.

    false
    true
    True or False
    45s
  • Q8

    The General Manager reports directly to the Executive Committee.

    false
    true
    True or False
    30s
  • Q9

    In larger hotels, the management structure is generally less complex compared to midscale and smaller properties.

    false
    true
    True or False
    45s
  • Q10

    The Housekeeping  is a critical department in hotel operations, responsible for the management and coordination of rooms and related services.

    false
    true
    True or False
    45s

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