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QUIZ WEEK 3 MEETING

Quiz by UAN Front Desk

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14 questions
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  • Q1
    What is the first thing you should do when you arrive to your shift? *
    Do homework
    File any papers located in black bins
    Ask for projects from Supervisors or Managers
    Read and respond to all emails
    30s
  • Q2
    After you receive a Pest Control Form from a resident, what do you do next?
    Place a Work Order and attach it to the Form
    Place it in the black bin to the side of the front desk
    Place it in the according black bin on the back counter
    Call Maintenance to inform them
    30s
  • Q3
    When should you complete the Shift Log?
    Every Shift
    Throughout your shift
    The beginning of your shift
    before your shift ends
    30s
  • Q4
    Who should you come to first if you have a question that neither you or your Co-Deskers can answer?
    Cecil
    Fabi or America
    Student Supervisors
    Beka
    30s
  • Q5
    Who should you come to AFTER if they cannot help you or are not available? * Fabi or America Beka Cecil Student Supervisors
    Fabi or America
    Student Sups
    Cecil
    Beka
    30s
  • Q6
    What should you do if you have free time during your shift and have finished all assigned tasks (including Shift Log)? *
    File papers in the back
    Ask Student Supervisors, Fabiola, America, Beka or Cecil for projects
    Answer Right Now Emails
    Organize your space
    30s
  • Q7
    How should you pass along important information to the Deskers in the following shift?
    Leave a sticky note
    Write it on the daily log
    30s
  • Q8
    What should you do right after you have issued a Guest Key?
    Log the Guest Key in the Grad Guest Key Log in the S Drive
    Place the form in the Grad black bin behind the front desk
    File the form in the back
    30s
  • Q9
    If a Grad resident living in Hilgard wanted to add parking, what would be the next step?
    Email UAN with their name, UID, make and model of vehicle, and license plate number
    call Parking Service to request parking
    contact UCLA Housing Services to add parking
    30s
  • Q10
    If a Grad resident in Weyburn Terrace wanted to add parking, what would be the next step?
    Email UAN with their name, UID, make and model of vehicle, and license plate number
    call Parking Service to add parking to their contract
    contact UCLA Housing Service to add parking to their contract
    30s
  • Q11
    What is the pin for the master keys?
    1100
    1234
    1300
    8965
    30s
  • Q12
    What number do you dial to buzz in mail people at Levering Terrace? 9 5 0 1
    3
    9
    0
    5
    30s
  • Q13
    When are you able to have your phone out at the front desk?
    Never
    After you have finished all task
    During Graveyard
    30s
  • Q14
    When does ORL respond to faculty situations?
    Always
    Never
    When the FD wants ORL to support us.
    30s

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