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Reggie Android (Support)

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20 questions
Show answers
  • Q1
    How is setting up a table order in AR different from IR?
    In IR you must select a table before adding items to the order
    In AR you must select a table before adding items to the order
    Table orders feature is unavailable on AR
    There is no difference
    30s
  • Q2
    When making a quick transaction, and placing 2 items on the SL, if you assign one item as a "Sit in" and the other as "Take away", what will be displayed on the printouts above "Prepare now"?
    Nothing will be displayed above "Prepare now"
    "Collection"
    "1 Sit in + 1 Collection"
    "Sit In"
    30s
  • Q3
    How does variant host products, and bundle products differ in their appearance on the "Product catalogue" screen?
    Variant host products are indicated by paper clip icon, while bundle products are indicated by a three dots icon
    None of the above
    Variant host products are indicated by three dots icon, while bundle products are indicated by a dollar sign icon
    Variant host products are indicated by three dots icon, while bundle products are indicated by a paper clip icon
    30s
  • Q4
    In IR you can do a split payment by products, this cannot be performed in AR, is this statement true or false?
    FALSE
    TRUE
    30s
  • Q5
    Which one of these is NOT a section on "Reports" screen?
    Customers
    Sales Summary
    Orders
    Inventory
    30s
  • Q6
    On IR, a previous order which did not have a customer attached to it, could have a customer attached to it from the "Sales history" screen, this cannot be performed in AR, is this statement true or false?
    FALSE
    TRUE
    30s
  • Q7
    If you want to observe the amount of SumUp transactions in the middle of a shift, which of these should you choose?
    Generate an Z report
    Generate an X report
    You can't
    Generate either a Z report or X report
    30s
  • Q8
    What are the different states a Future/Scheduled delivery CO will go through on COV3 screen after being accepted? (Regardless of payment)
    Future/Scheduled > In the Kitchen > On the way > History
    Future/Scheduled > In the Kitchen > Ready > On the way > History
    In the Kitchen > On the way > History > Ready
    In the Kitchen > Ready > On the way > History
    30s
  • Q9
    What are the default payment options available on "Charge screen"
    Cash, Credit/Debit, Split
    Check, Cash, Credit/Debit
    Cash, Open Tab, Credit/Debit
    Credit/Debit, Bitcoin, Cash
    30s
  • Q10
    When in "product catalogue" screen, and creating a CO using the phone icon, the customer details entered will be saved to the customer list, true or false?
    FALSE
    TRUE
    30s
  • Q11
    Every time an order is entered to my POS I have this screaming lady sound saying "You have a new order!", what can I do to change this?
    Change the incoming order sound via order preferences in the "Settings" section
    Change the app permissions through the android OS, and toggle the sound to "disabled"
    Turn the tablet volume down to the desired result
    Get used to it
    30s
  • Q12
    If I'm using COV3 instead of COV4, I will not be able to use "Busy mode", is this statement true or false ?
    FALSE
    TRUE
    30s
  • Q13
    An RP is calling support, asking you how could he snooze an item for 3 hours, how would you guide them?
    From product catalogue screen, double click on the item you want to snooze, and select "3 hours" from the available options
    From product catalogue screen, click and hold on the item you want to snooze for 4-5 seconds, select the "Select time" option, pick the current date, and change the time, click "Take offline"
    From product catalogue screen, click and hold on the item you want to snooze for 4-5 seconds, and select "3 hours" from the available options
    Items cannot be snoozed through the reggie
    30s
  • Q14
    Which of these is the main difference between "Clocking History" on the main menu, and "Employees" report on the "Reports section"?
    "Employees" report does not show "Total hours", while "clocking history" does show
    On "Employees" report you can select a date range, in "clocking history" you can only manually toggle between singular dates
    There is no difference
    On "clocking history" you can select a date range, in "Employees" report you can only manually toggle between singular dates
    30s
  • Q15
    What are the different roles we can select when configuring a printer in AR?
    Counter, Bar, Kitchen
    Counter, Custom location, Kitchen
    Counter only
    Kitchen, Desserts, Counter
    30s

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