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Repayments

Quiz by Australia Training

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10 questions
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  • Q1
    What is the main means of making repayments at SafetyNet?
    BASCS
    Manual
    Cheque
    Automatic
    120s
  • Q2
    What allows us to make automatic repayments?
    DOB
    CPA
    DPA
    Banking Consent
    120s
  • Q3
    When will we attempt for an automatic repayment?
    On the customer's minimum payment date
    On the customer's pay day
    Whenever the customer wants
    When we see an influx of funds
    120s
  • Q4
    Which of the following are 'repayment jobs'?
    Credit card and Debit card Jobs
    Connected and Disconnect Jobs
    BACS and Cash Jobs
    Day and Night Jobs
    120s
  • Q5
    Which of the follow would cause a failed repayment?
    Incorrect Sort-code
    Incorrect account number
    Incorrect debt card
    Incorrect DOB
    120s
  • Q6
    Which of the following is NOT a manual repayment?
    Dashboard
    CPA
    Bank Transfer
    Cheque
    120s
  • Q7
    A customer who does not meet their minimum payment may fall into {............}
    Charge-back
    Arrears
    Mud
    Forbearance
    120s
  • Q8
    What is the minimum amount a customer can repay on the dashboard?
    £10
    £30
    £50
    £5
    120s
  • Q9
    If we do not have a connection to the customer's online banking, when will we attempt an automatic repayment?
    The customer's pay day
    The customer's minimum payment date
    The 5th of every month
    The last working day of the month
    120s
  • Q10
    What is the name of a disconnect repayment?
    Connected Hit
    Disco Ball
    ONE OFF repayment
    Disco Hit
    120s

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