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ResidentDirect Identity Verification Process

Quiz by Maximino Nacua III

Entry (New hire / required for all)
Resident Direct
RealPage

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5 questions
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  • Q1

    It is the process that compares the provided address with both domestic (US) and International (Non-US) address databases upon creating a Payment Account.

    Identity Verification

    Addres Validation

    30s
    NH.PK.IK
  • Q2

    It is the process that compares information provided about the United States payors with industry identity databases and determines the level of risk associated with the payor at the time of payment account creation.

    Address Validation

    Identity Verification

    30s
    NH.PK.IK
  • Q3

    What do you call the process that will help verify to those resident that are using international address upon creating their payment account?

    Multi-Factor Authentication (MFA)

    Manual Reviews for International Payors

    30s
    NH.PK.IK
  • Q4

    This will trigger if the residents failed the IDV check that will allow the residents to receive a link to their associated phone number and be able to successfully create a payment account.

    Identity Verification

    Multi-Factor Authentication (MFA)

    30s
    NH.PK.IK
  • Q5

    The resident will receive a link to verify their identity if they will undergo Multi-Factor Authentication. This link should be open and clicked within ______.

    5 minutes

    30 seconds

    30s
    NH.PK.IK

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