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Revision for KMS1024 HRM (Performance Management)

Quiz by Hana Hamidi

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30 questions
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  • Q1
    With performance management, a close relationship exists between performance and ________.
    HR selection
    incentive goals
  • Q2
    Which term refers to a goal-oriented process directed toward ensuring that organizational processes are in place to maximize productivity of employees, teams, and the organization?
    performance appraisal
    performance management
    strategic HR planning
    development analysis
  • Q3
    With performance management, the effort of every worker should be directed toward ________.
    improving compensation awareness
    enhancing overall organizational fit
    analyzing corporate understanding
    achieving strategic goals
  • Q4
    A formal system of review and evaluation of an individual or team task performance is referred to as ________.
    performance management
    strategic planning
    performance appraisal
    succession planning
  • Q5
    ) Performance appraisals are used for all of the following purposes EXCEPT ________.
    providing employee feedback
    implementing selection tests
    identifying training needs
    defending personnel decisions
  • Q6
    Which of the following is a problem associated with performance appraisals?
    Past performance does not necessarily indicate future potential.
    Performance does not indicate training needs.
    Technical skills are not sufficiently assessed.
    Line managers are unfamiliar with subordinates.
  • Q7
    Which of the following is a common appraisal criteria?
    all of the above
  • Q8
    What is the most common cause for the failure of performance appraisal systems?
    high implementation costs
    irrelevant development plans
    unclear goals and expectations
    time consuming for managers
  • Q9
    What is the final step in the appraisal process?
    communicating performance criteria to the employee
    examining the work performance of the employee
    appraising the work performance of the employee
    reviewing the appraisal with the employee
  • Q10
    Competencies chosen for performance appraisal purposes should be closely related to ________.
    job seniority
    job success
    skill level
    pay grade
  • Q11
    Monica, a sales consultant, will receive a performance appraisal soon. Monica's supervisor will be assessing Monica's ability to deliver products to clients according to schedule and her ability to meet customer quality requirements. Which performance standard is most likely important to Monica's employer?
    improvement potential
    employee traits
    strategic contribution
    goal achievement
  • Q12
    If a firm wants to emphasize the future, including the behaviors and outcomes needed to develop the employee, and, in the process, achieve the firm's goals, what performance criteria should be used?
    goal achievement
    improvement potential
  • Q13
    All of the following are reasons that immediate supervisors conduct most performance appraisals EXCEPT that supervisors ________.
    regularly observe their employees' job performance
    coordinate employees' flexible spending benefits
    manage all aspects of work within a particular unit
    need subordinates who are appropriately trained
  • Q14
    Adam, an IT specialist, is more technically knowledgeable than his boss. What would be the most appropriate way to overcome this disadvantage for Adam's performance appraisal?
    allowing Adam to assess the supervisor's performance
    obtaining performance input from Adam's customers
    providing Adam's supervisor with additional training
    integrating appraisal criteria suggested by Adam
  • Q15
    Which of the following is the most likely problem of supervisors evaluating subordinates?
    coordinating employee training needs and programs
    being responsible for only one department within the firm
    lacking opportunities to observe the employee's job performance
    focusing too much on a single performance standard

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