
Routing Rumble Game
Quiz by Shundra Williams
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
Caller only needs a phone number for the local food pantry. Declines follow-up.
Caller recently lost their job and needs help with rent and food. Open to follow-up.
Caller is homeless with children, has no job, no childcare, and needs long-term support.
Caller is contacting Hope Florida for information related to their DCF case worker or child custody.
Caller only wants a phone number for utility assistance and says they’ll call back if more help is needed.
Caller is recently released from prison and needs help finding work and stable housing. Open to working with a Navigator.
Caller is in crisis over a pending eviction and needs immediate support, but not long-term navigation.
Caller is asking for legal aid help after being told to contact Hope Florida by a DCF clerk.
“I just moved to Florida to stay with a cousin temporarily. I don’t have a job yet and I’m running low on food and gas. I don’t really know where to start.”
I’m calling on behalf of my elderly mom who needs in-home medical care. I already submitted an application with the Department of Elder Affairs, but they told me to call here too.