RPCC MFL Daily Quiz 6
Quiz by Sally Alberding
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measures 1 skill fromEntry (New hire / required for all)Contact CenterRealPage
Track each student's skills and progress in your Mastery dashboards
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
- Q1
The three caller objections that allow us to search for sister properties are the price is too high, Section 8 not accepted, and pet not allowed.
falsetrueTrue or False60sNH.PK.PT - Q2
A caller that says they have an eviction on their record and the PK states that no one with an eviction will qualify. What do you tell the caller?
They don't allow evictions, but perhaps they could make an exception.
Our community does not accept past evictions. However, I'd be glad to get your name and number.
Our community does not accept past evictions. Please visit our website and if you have a moment, there is a brief survey and we would appreciate your feedback.
Why didn't you pay your rent at your last place?
60sNH.PK.PT - Q3
What would you tell a caller that found a price or special that’s different from what we have?
Say “Those other websites are wrong and you shouldn’t trust them.”
We should acknowledge their statement, document the site that they saw the price and the onsite team will address it.
Say “I will let my onsite team know, maybe my system hasn’t been updated yet.”
Say “If that’s what you see online, you should let the onsite team know and they should be able to honor it.”
60sNH.PK.PT - Q4
What should you do if the caller says the price is out of their range?
Offer to give them the local number in case the onsite team can make an exception
Find out their price range and attempt to overcome the objection if within reason
Gather their contact information in case the price changes
Let them know the minimum income requirements and ask them if they would meet that guideline
60sNH.PK.PT - Q5
What makes a Lease Up community unique?
They are either a brand new or a recently renovated community and are trying to fill a lot of apartment homes
They offer open leases to prospects
They are about to cancel service with us
They’ve put a hold on signing new leases but still want leads for the future
60sNH.PK.PT