S2 BDL Business Letters
Quiz by Jessica Martin
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- Q1
Where would you find a letterhead?
At the bottom of the page
Before the greeting
At the top of the page
30s - Q2
Whose information is in the letterhead?
The business/person sending the letter
The business/person receiving the letter
30s - Q3
A letterhead should be really big and take up most of the page
FALSE
TRUE
30s - Q4
Letterheads are used in official correspondence
True
False
30s - Q5
How should the date be typed in a business letter?
Monday 17 June 2024
Mon 17th June, 2024
Monday The 17th of June 2024
17/06/2024
30s - Q6
What salutation should you use if you don't know the person's name?
Hello
Dear whom it may concern
Dear Sir/Madam
Good morning/Good afternoon
30s - Q7
If you start the letter with Dear Sir/Madam you should sign off with...
Yours faithfully
Yours sincerely
30s - Q8
Look at this reference, LM/TH, who is typing the letter?
Todd Jenkins
Laurie MacKay
Laurence Kirk
Thelma Howe
30s - Q9
How many line spacing should you take after letterhead?
6
4
1
2
3
30s - Q10
How many line spacing should you take after keying in the reference?
6
1
3
4
2
30s - Q11
How many line spacing should you take after keying in "Yours sincerely/faithfully"?
3
1
6
4
5
2
30s - Q12
What is a reference?
The first paragraph that you key in for a letter
Used to indicate that item/s have been included with the letter
It indicates who the letter is from and who has keyed in the letter
It is the first item that is keyed in for a letter and found at the very top section
30s - Q13
What is keyed in after the designation (job title) to indicate that there is an enclosure in a letter?
Enc
Enclosure
enc
ENCLOSURE
30s - Q14
JM/SW - what is this?
Salutation
Designation
Subject Heading
Reference
Enclosure
30s - Q15
Dear Mrs Martin - what is this?
Enclosure
Job title
Date
Designation
Salutation
30s