Signature Service (Pre Test)
Quiz by Muhammad Rieszwan Bin Rostum
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- Q1
How many flavors are in the Baskin-Robbins roster?
Over 1000 flavors
Over 31 flavors
Over 100 flavors
Over 18 flavors
30s - Q2
Where is the origin of Baskin-Robbins?
San Francisco, California
Washington, New York
Glendale, California
Los Angeles, California
30s - Q3
These flavor ice cream are fall under which category?
Sherbet
No Sugar Added
Frozen-Yogurt
Ices
30s - Q4
How do you offer Flavor of the month to customers?
Not giving FOM for customer to taste.
Offer another flavor rather than FOM.
Greet and offer FOM with Pink Spoon
Ask customer to purchase the FOM.
30s - Q5
What is the percentage of the milk fat in Deluxe Ice Cream categories?
10% and below
2% - 4%
12% - 14%
5% - 10%
30s - Q6
Did customer have limit to try unusual flavor of ice-cream at Baskin Robbins?
Below than 10 taster spoon
Above than 10 taster spoon
No Limit
Only 3 taster spoon
30s - Q7
When did Signature Pink Spoon was introduced in Baskin Robbins?
1999
1950
2020
2021 After Covid
30s - Q8
Which of these ice cream flavors was created for the Olympic event?
Pralines n Cream
Gold Medal Ribbon
Mint Chocolate Chip
Love Portion 31
30s - Q9
Which of the following ice cream flavor is mandatory in Dipping Cabinet 1?
Mint Chocolate Chip
Green Tea
Mango Sticky Rice
Coconut
30s - Q10
Which of the following ice cream flavor in dipping cabinet 2 is Rotator/Seasonal flavor?
Love Potion 31
Cotton Candy
Jamoca Almond Fudge
Rocky Road
30s - Q11
Which Baskin Robbins ice cream flavor is the oldest?
Mint Chocolate Chip
Baseball Nut
Love Potion 31
World Class Chocolate
30s - Q12
Baskin Robbins Malaysia was establish in year______?
1957
2000
1988
1994
30s - Q13
Which is the first Baskin-Robbins product process based on the following figure?
30s - Q14
Baskin-Robbins Customer Recovery Steps acronym is L.A.S.T. Letter "S" stands for _____.
Sales
Shopee
Say it loud
Solve
30s - Q15
What do you say to customers to invite them back?
Silent and Smile.
Wave to customer.
Thank you. Come Again!!
Bye
30s
