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Sitel Sofia Quiz!

Quiz by Кристиян Вълов

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9 questions
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  • Q1

    Which is the most desirable rule in the Contact Centers' history, that everyone wants to remove?

    Don't give free gift cards to everyone, only because it is Christmas!

    Don't pretend you're a cat while being on the line.

    Don't tell the annoying customer what you want him/her to hear.

    30s
  • Q2

    How old is the founded in 2006 Sitel in Sofia?

    10+5-(1x(4+3)x1254) years old

    I don't know, but I guess it was fifty and something

    Younger than 16 y/o, older than 14 y/o

    30s
  • Q3

    MAX is a volunteer program in Sitel worldwide. The acronym stands for:

    My Associate eXperience

    Must Accept the X-ray results

    Mom, Am I an eXpert

    My Account eXpires

    30s
  • Q4

    What is the most used function in the MAXConnect ChatBot?

    Playing mini-games inside Botio

    Calling Botio "nerd"

    Having a conversation with Botio about the meaning of life

    Checking the date of the salary transfer

    30s
  • Q5

    What can you do in the newly added platform - MAXConnect Communities?

    Share your side hustle / hobby with the colleagues from Bulgaria.

    All of the options!!!!!!!

    Upload photos of your PERFECT SARMI for Christmas.

    Chat with SITELers all around the world.

    30s
  • Q6

    How can you get the most extra points out of the United Heroes app?

    4th option that I needed for symmetry, however, is not the correct one!

    By ordering food, instead of going to the store to buy one.

    By staying on the couch and watching TV.

    By doing the weekly challenges.

    30s
  • Q7

    For which causes does Sitel Sofia team collects specific items?

    Gift presents to children of Vratsa in socially disadvantaged families.

    Both of them!!!!

    Help wild animals of Bulgaria.

    30s
  • Q8

    How can you give ideas about new initiatives/events and changes in Sitel Sofia?

    By contacting a MAX representative.

    By sharing the idea with a TM, asking him to pass it on.

    By using the MAX Idea Collector in the MAXConnect ChatBot.

    All answers are correct!!!!

    30s
  • Q9

    Where in the office can you have teambuilding, once the pandemic is over?

    On the production floor. 

    In the parking lot.

    In the kitchen and / or the gaming room.

    30s

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