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Skills Refresher - Registration, Check-In, and Compliance

Quiz by TAYLAR BROWN

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5 questions
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  • Q1
    You should only mention outstanding balances if it belongs to your practice?
    At scheduling
    At scheduling and at check-in no matter what office it belongs to
    Yes, only if it is your clinic
    Only one time, and if patient has not paid then ignore it
    30s
  • Q2
    How should you ask for payment from patients?
    How would you like to pay your balance today?
    Would you mind making a payment on your account today?
    Here is MSBT's phone number. Please call and make a payment and setup a payment plan.
    How much can you pay today?
    30s
  • Q3
    Where should you document a patient's nickname or preferred name?
    First Name Used
    Chart Alert
    Patient Notes
    First Name
    30s
  • Q4
    How often should patients sign the General Consent form?
    Whenever
    Annually
    Once per lifetime
    Every visit
    30s
  • Q5
    How often should patients sign the Notice of Privacy Practices?
    Once per lifetime
    Every visit
    Annually
    Whenever
    30s

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