Skills Refresher - Registration, Check-In, and Compliance
Quiz by TAYLAR BROWN
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5 questions
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- Q1You should only mention outstanding balances if it belongs to your practice?At schedulingAt scheduling and at check-in no matter what office it belongs toYes, only if it is your clinicOnly one time, and if patient has not paid then ignore it30s
- Q2How should you ask for payment from patients?How would you like to pay your balance today?Would you mind making a payment on your account today?Here is MSBT's phone number. Please call and make a payment and setup a payment plan.How much can you pay today?30s
- Q3Where should you document a patient's nickname or preferred name?First Name UsedChart AlertPatient NotesFirst Name30s
- Q4How often should patients sign the General Consent form?WheneverAnnuallyOnce per lifetimeEvery visit30s
- Q5How often should patients sign the Notice of Privacy Practices?Once per lifetimeEvery visitAnnuallyWhenever30s