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Skills Refresher - Registration, Check-In, and Compliance

Quiz by TAYLAR BROWN

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Q 1/5
Score 0
You should only mention outstanding balances if it belongs to your practice?
29
At scheduling
At scheduling and at check-in no matter what office it belongs to
Yes, only if it is your clinic
Only one time, and if patient has not paid then ignore it

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5 questions

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Q1
You should only mention outstanding balances if it belongs to your practice?
At scheduling
At scheduling and at check-in no matter what office it belongs to
Yes, only if it is your clinic
Only one time, and if patient has not paid then ignore it
30s
Q2
How should you ask for payment from patients?
How would you like to pay your balance today?
Would you mind making a payment on your account today?
Here is MSBT's phone number. Please call and make a payment and setup a payment plan.
How much can you pay today?
30s
Q3
Where should you document a patient's nickname or preferred name?
First Name Used
Chart Alert
Patient Notes
First Name
30s
Q4
How often should patients sign the General Consent form?
Whenever
Annually
Once per lifetime
Every visit
30s
Q5
How often should patients sign the Notice of Privacy Practices?
Once per lifetime
Every visit
Annually
Whenever
30s

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