Question 1

What is SMS Campaign used for?

Accepted Answer

Sending SMS's to HP's

Answer

Sending SMS's to RP's drivers

Answer

Sending bugs to Dev

Question 2

How many messages can an RP buy?

Accepted Answer

500, 1000 & 2000

Answer

1000, 2000 & 5000

Answer

250, 500, 1000 & Unlimited

Question 3

What payment methods can RP's use to buy SMS's?

Accepted Answer

Credit Card

Answer

Sending cash into Practi

Answer

Credit Card & Bitcoin

Question 4

How do you add HP's to a campaign?

Accepted Answer

From directory group

Answer

Contact CSM

Answer

Type in telephone numbers

Question 5

RP cannot add new campaign?

Accepted Answer

Toggle on FT campaign_completeCampaignWithStatsScreen

Answer

Toggle on customerSmsAuth

Answer

Remove RP's credit and then re-add

Question 6

Can you resend a completed campaign

Accepted Answer

No

Answer

Yes

Question 7

Can you send images?

Accepted Answer

No

Answer

Yes

Answer

Yes but only GIFs

Question 8

How far in the future can you schedule a message?

Accepted Answer

Unlimited

Answer

1 month

Answer

1 week

Question 9

Does sending a test message take from credit?

Accepted Answer

Yes

Answer

No

Question 10

Can you add a discount to a message?

Accepted Answer

Yes

Answer

Yes, but only new Discounts

Answer

No

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