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SMT Exam

Quiz by 7GSMO

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25 questions
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  • Q1

    What are the three components/foundations of ATR?

    Objectives, Strategy Map, Change Agenda

    Vision, Strategy Map, Scorecard

    Governance Charter, Strategy Map, Scorecard

    30s
  • Q2

    In customer outcome analysis this is the impact or consequence of your delivery of your products to your primary customers.

    Organizational Outcome

    Major Final Output

    Primary Customers

    30s
  • Q3

    In customer outcome analysis this is the Principal or Direct recipient of unit’s outputs.

    Direct recipient

    Secondary Customers

    Primary Customers

    30s
  • Q4

    The areas identified as important or crucial where a result will help in the achievement of the set  objectives or goal.

    Change Agenda

    Key Result Areas

    Key Performance Indicators

    30s
  • Q5

    Part of the performance scorecard that should be stretched but achievable.

    Targets

    Performance Measures

    Strategic Objectives

    30s
  • Q6

    It manifests the units/offices willingness to embrace good governance and performance excellence.

    Key Performance Indicators

    Key Result Areas

    Change Agenda

    30s
  • Q7

    Any individual or group who can affect the achievement of an organization's objectives or who is affected by the achievement of an organization's objectives.

    Shareholder

    Customer

    Stakeholder

    30s
  • Q8

    In customer-outcome analysis these are the products that your unit provides to your primary customers

    Major Final Output

    Mission

    Mandate

    30s
  • Q9

    What is the correct sequence in role clarification in scorecard development process?

    Value Chain Analysis - Change Agenda - Customer Outcome Analysis

    Value Chain Analysis - Customer Outcome Analysis - Change Agenda

    Customer Outcome Analysis - Value Chain Analysis - Change Agenda

    30s
  • Q10

    This is quantifiable metrics to evaluate the achievement of an objective.

    KRA

    COA

    KPI

    30s
  • Q11

    It is the main driver of the impact objective.

    Core Approaches

    Strategic Focus

    Support Process

    30s
  • Q12

    In the hierarchy of objectives, what is the order of Core Approaches Objectives.

    2nd order

    3rd order

    4th order

    1st order

    30s
  • Q13

    In personal scorecard, these are activities required to achieve the targets and objectives.

    Job Description

    Measures

    Personal Tasks

    30s
  • Q14

    A trusted person that helps the scorecard owner in tracking the progress and ensuring personal tasks are performed

    Stakeholder

    Accountability Partner

    Business Partner

    30s
  • Q15

    One of the components of PA SMS which translates the PA strategy into programs with corresponding budget.

    Program Execution and Monitoring

    Strategic Planning

    Resource Management

    30s

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