Soft Skills

How you think or feel about someone or something

When information is shared with two people

Workplace skills to communicate or talk with all types of people including managers, coworkers and customers

Combines effort on the part of a group of people working to achieve the same goal

A way of speaking, behaving and even thinking that helps a person to be successful in the workplace

Communication that can reach and influence people

To gather information to make a decision, come to a conclusion, to solve a problem

The amount of work you can get done during a set amount of time is known as

The first step to good critical thinking is to

What process do you use when gathering information in order to make a decision, come to a conclusion or solve a problem?

Managing relationships, Understanding the feelings of others, Cooperating with others, Showing respect, and Appropriate contact are all

Gathering information, analyzing information, applying information, forming a hypothesis, problem solving and decision making are all part of

How do you develop a positive attitude?

Good ________________ are important workplace skills that help you communicate or talk with all types of people, including managers, coworkers and customers.

Focus on the person, make sure you understand, wait for your turn to speak, show interest and repeat what was said. These traits are all related to which form of communication?