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Solving business problems

Quiz by Desmond Corlis

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90 questions
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  • Q1
    What is the first step in solving a business problem?
    Generate solutions
    Implement the solution
    Analyze the results
    Identify the problem
    30s
  • Q2
    Which of the following is a commonly used technique for analyzing business problems?
    Gantt chart
    FMEA
    PESTEL analysis
    SWOT analysis
    30s
  • Q3
    What is a key benefit of involving team members in the problem-solving process?
    It ensures compliance
    Diverse perspectives lead to better solutions
    It reduces costs
    It saves time
    30s
  • Q4
    What is the purpose of a root cause analysis in business problem-solving?
    To identify the underlying reasons for a problem
    To document the problem
    To implement a quick fix
    To assign blame
    30s
  • Q5
    What does the acronym 'SMART' stand for in goal setting?
    Strategic, Motivational, Actionable, Reasonable, Targeted
    Specific, Measurable, Achievable, Relevant, Time-bound
    Simple, Manageable, Attainable, Realistic, Timely
    Systematic, Meaningful, Achievable, Reputable, Timely
    30s
  • Q6
    Which of the following is a method for prioritizing different business problems?
    Eisenhower Matrix
    Fishbone Diagram
    Porter's Five Forces
    PEST Analysis
    30s
  • Q7
    What is the main advantage of using data analytics in solving business problems?
    Informed decision-making
    Lower operational costs
    Faster production
    Reduced employee workload
    30s
  • Q8
    What role does feedback play in the problem-solving process?
    It focuses solely on past mistakes
    It helps refine solutions and improve outcomes
    It eliminates the need for analysis
    It slows down the decision-making
    30s
  • Q9
    Which tool is useful for mapping out the step-by-step process of solving a business problem?
    Flowchart
    Pie chart
    Scatter plot
    Histogram
    30s
  • Q10
    What is the primary purpose of conducting a feasibility study in business problem solving?
    To identify team members
    To implement the solution immediately
    To evaluate the viability of a proposed solution
    To ignore existing problems
    30s
  • Q11
    What is a common method for solving staffing shortages in a restaurant?
    Reducing the menu options
    Closing the restaurant early
    Increasing staff hours for existing employees
    Hiring temporary staff during peak hours
    30s
  • Q12
    Which of the following is an effective strategy for reducing employee turnover in a restaurant?
    Implementing employee training and development programs
    Limiting employee hours
    Increasing menu prices
    Reducing staff benefits
    30s
  • Q13
    What is an important factor in determining the appropriate staffing levels for a restaurant?
    The number of parking spaces available
    The size of the building
    The color of the restaurant decor
    Expected customer volume
    30s
  • Q14
    What is a benefit of cross-training staff in a restaurant?
    Longer operating hours
    Increased flexibility in staffing assignments
    Higher wages for each employee
    Less need for customer service
    30s
  • Q15
    What is a potential consequence of understaffing a restaurant during peak hours?
    Improved service speed
    Decreased customer satisfaction
    Increased food safety
    Higher employee motivation
    30s

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