SPI KC for 51Talk Teachers
Quiz by Jera Blore
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Measure skills
from any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
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- print as a bubble sheet
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12 questions
Show answers
- Q1What are the Service Performance Indicators found in your scorecard?Capacity, Reliability, SSAT, Rank, JK12/BK12Peak Opened Slots, Average Open Slots, Student Satisfaction Rate, Attendance, ComplaintsPromotion, Booking Rate, Opening Rate, Absences and Complaints30sEditDelete
- Q2What does the Student Satisfaction Rate indicate?It is an indicator of how likely the students will book a lesson with the teacher again.It means the students are satisfied with the lesson.It indicates how the students like the teacher.30sEditDelete
- Q3In order to maintain a very good performance, what should be the teacher's SSAT?100%90% and above95% and above30sEditDelete
- Q4What is indicated by this icon in the Shift Management page in Teachers My Page?New studentFree Trial LessonSelf Tag (Absence Reporting)30sEditDelete
- Q5First warning was issued to the teacher. How many days until he/she will be cleared of the warning?60 days90 days1 month30sEditDelete
- Q6Second Warning was issued to the teacher. How long will be the clearing period?1 month60 days/ 2 months30 days30sEditDelete
- Q7Aside from attendance, what other 2 factors should the teacher consider to get 100% reliability?capacity/opening slotscomplaintslate and leave early20sEditDelete
- Q8How many peak slots should a teacher open per cut-off?at least 65 peak opened slots100 slots65 slots30sEditDelete
- Q9What does SPI stand for?Standard Performance InstructionsService Performance IndicatorSatisfaction Percentage Indicator30sEditDelete
- Q10What is our 51Talk's Mission?To enable our learners to speak or communicate with the world efficiently.To enable our learners to speak and communicate with the world efficiently.To enable our learners to speak and communicate with the world effectively.30sEditDelete
- Q11Let us all be part of our great 51Talk's Vision which states...To be consistent and be recognized as the number one online English platform in the world.To be consistent and be recognized as the most popular online English platform in the world for centuries to come.To be consistent and be recognized as the most respected online English platform in the world for centuries to come.30sEditDelete
- Q12How many days should a Center-Based Teacher teach at the center to be able to schedule for a technical check and audio-video and appearance check and soon be allowed to conduct lessons at home?30 onsite teaching days10 onsite teaching days5 onsite teaching days30sEditDelete