SPT 125 Chapter 13 & 14 Review
Quiz by Julie Cote
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25 questions
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- Q1_________ anticipate and prevent possible problems.Damage controlsPreliminary controlsConcurrent controlsRework controls120s
- Q2_______ are actions taken during transformation to ensure that standards are met.Rework controlsDamage controlsPreliminary controlsConcurrent controls120s
- Q3_______ are actions taken to fix outputDamage controlsConcurrent controlsRework controlsPreliminary controls120s
- Q4_______ are actions taken to minimize negative impacts on customers caused by faulty outputPreliminary controlsConcurrent controlsDamage controlsRework controls120s
- Q5___________ minimize negative impacts on customers attributable to faulty output by controlling quantity, quality, time, cost, and behaviorStandardsDisciplineSelf-controlStanding plans120s
- Q6_____________ are pivotal areas in which satisfactory results will ensure successful achievement of the objective or standardCritical success factorsPerformance reviewsAuditsClan control120s
- Q7Management audits look at ways to improve the organization's planning, organizing, leading, and controlling functions.FalseTrue120s
- Q8____________ are plans for allocating resources to specific activitiesScheduled reportsBudgetsAuditsSpecial reports120s
- Q9___________ use revenue forecasts to allocate funds to cover projected expensesFinancial StatementsOperating budgetsBondsCapital budgets120s
- Q10Capital budgets allocate funds for improvements.FalseTrue120s
- Q11Management counseling is giving motivational feedback to maintain and improve performance.TrueFalse120s
- Q12_____________ are programs that help employees get professional assistance in solving their problemsCoaching modelManagement by walking aroundManagement counselingEmployment Assistance Programs (EAPs)120s
- Q13All are responsibilities of international Olympic committee exceptmonitors all Olympic activitiescities don't have to prove their worthiness to host the OlympicsApproves sports and events in OlympicsChooses location120s
- Q14Inadequate facilities are always torn down and rebuilt.FalseTrue120s
- Q15__________ are general guidelines for decision making.PoliciesProceduresStanding plansRules120s