Statements
Quiz by Australia Training
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10 questions
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- Q1How often are customer's statements generated?Every dayEvery fortnightEvery monthEver year120s
- Q2Which one of the following is on a customer's statement?Available balanceCustomer's DOBBorrowing limitYearly Repayment History120s
- Q3Where can we view customer's statements?NotesBank DetailsSafetyNet DetailsStatement Details120s
- Q4Where can customer's view their statements?SMSDashboardEmailPost120s
- Q5What is shown in bold on a customer's statement?Interest rateName and addressAvailable and outstanding balanceMinimum payment and payment date120s
- Q6If a customer fails to meet their minimum payment, what may happen to their account?ArrearsCharged £50Interest rate increasesCharged £20120s
- Q7A new customer is accepted on the 9th of March, when is is their next statement generated?11th May10th April9th April2nd May120s
- Q8If a customer is accepted on the 30th of June, when will their statement be generated?1st August4th August2nd August3rd August120s
- Q9How is a customer's minimum payment worked out?5% of OSB or £20 whichever is greater5% of OSB or £40 whichever is lower5% of OSB or £20 whichever is lower2% of OSB or £50 whichever is greater120s
- Q10If a customer's outstanding balance is £300, which will their minimum payment be?£40£20£30£50120s