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Quiz by Australia Training

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10 questions
Show answers
  • Q1
    How often are customer's statements generated?
    Every day
    Every fortnight
    Every month
    Ever year
  • Q2
    Which one of the following is on a customer's statement?
    Available balance
    Customer's DOB
    Borrowing limit
    Yearly Repayment History
  • Q3
    Where can we view customer's statements?
    Bank Details
    SafetyNet Details
    Statement Details
  • Q4
    Where can customer's view their statements?
  • Q5
    What is shown in bold on a customer's statement?
    Interest rate
    Name and address
    Available and outstanding balance
    Minimum payment and payment date
  • Q6
    If a customer fails to meet their minimum payment, what may happen to their account?
    Charged £50
    Interest rate increases
    Charged £20
  • Q7
    A new customer is accepted on the 9th of March, when is is their next statement generated?
    11th May
    10th April
    9th April
    2nd May
  • Q8
    If a customer is accepted on the 30th of June, when will their statement be generated?
    1st August
    4th August
    2nd August
    3rd August
  • Q9
    How is a customer's minimum payment worked out?
    5% of OSB or £20 whichever is greater
    5% of OSB or £40 whichever is lower
    5% of OSB or £20 whichever is lower
    2% of OSB or £50 whichever is greater
  • Q10
    If a customer's outstanding balance is £300, which will their minimum payment be?

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