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Steps to Effective Conflict Resolution

Quiz by Rosie Shane Dionio

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20 questions
Show answers
  • Q1
    What is essential in effective conflict resolution?
    ignore the conflict
    use accusatory language
    escalate the situation
    actively listen to each party involved
    30s
  • Q2
    Why is it important to communicate openly and honestly in conflict resolution?
    to express thoughts and concerns in a clear and respectful manner
    to avoid the conflict
    to use accusatory language
    to blame others
    30s
  • Q3
    What is a valuable strategy in conflict resolution?
    avoid compromise
    search for common ground
    ignore all perspectives
    escalate disagreements
    30s
  • Q4
    Why is agreeing on a plan to move forward crucial in conflict resolution?
    to make unilateral decisions
    to focus on winning
    to ignore the conflict
    to find a resolution that respects everyone's needs and concerns
    30s
  • Q5
    What can conflicts lead to when addressed constructively?
    compromise and acceptance
    growth and improvement
    avoidance and stagnation
    destruction and worsening
    30s
  • Q6
    What does effective conflict resolution help in maintaining?
    indifference and alienation
    chaos and disruption
    a harmonious and productive atmosphere
    competition and hostility
    30s
  • Q7
    How can active listening contribute to conflict resolution?
    by understanding the root of the conflict from all perspectives
    by ignoring the conflict
    by escalating disagreements
    by dominating the conversation
    30s
  • Q8
    What is the aim of finding common ground in conflict resolution?
    to avoid compromise
    towards a comprehensive solution
    to maintain the status quo
    to escalate the conflict
    30s
  • Q9
    Why is compromise important in conflict resolution?
    to escalate disagreements
    to ignore the concerns of others
    to win at all costs
    to find a resolution that improves the situation
    30s
  • Q10
    What is the key to fostering an environment of understanding and cooperation?
    ignoring conflicts
    blaming others
    employing effective resolution strategies
    escalating disagreements
    30s
  • Q11
    What is important in maintaining a harmonious and productive atmosphere?
    Avoiding conflicts altogether
    Escalating conflicts
    Effective conflict resolution
    Ignoring conflicts
    30s
  • Q12
    What is a critical step towards resolving conflicts?
    Avoiding communication
    Blaming others for the conflict
    Understanding the root of the conflict from all perspectives
    Ignoring the conflict
    30s
  • Q13
    What should you avoid when communicating during conflict resolution?
    Open and honest communication
    Respectful communication
    Expressing feelings
    Accusatory language
    30s
  • Q14
    What is valuable in conflict resolution to help find a comprehensive solution?
    Searching for common ground
    Sticking to your own viewpoint
    Ignoring the other party's perspective
    Arguing for your stance
    30s
  • Q15
    What is crucial in conflict resolution to move forward?
    Ignoring the conflict
    Continuing the conflict
    Focusing on past issues
    Agreeing on a plan
    30s

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