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SUNMI MDM

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10 questions
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  • Q1
    An RP is going onto Facebook and writing bad reviews about Practi on their SUNMI device. Where do we block the RP using the Facebook app?
    Blacklist in App List
    Remote Management
    Device Overview
    120s
  • Q2
    An RP calls Support saying their printer isn't working and all hardware steps have been taken -> What other steps would you take to help the RP
    Remote Manage their device
    Restart their device
    120s
  • Q3
    What useful information can we use to find out if an RP has a built-in printer?
    Device they have
    Device Information
    120s
  • Q4
    Where can you find out if an RP’s device is active?
    Remote Management
    120s
  • Q5
    Is it possible to shut down an RP’s device?
    Yes
    No
    120s
  • Q6
    Where can I see when was the last time an RP used their device?
    Device Overview
    Remote Management
    120s
  • Q7
    Can an RP install WhatsApp to their device?
    No
    Yes
    120s
  • Q8
    How do we find where to upload the new Practi app?
    App Publishing
    120s
  • Q9
    Is it possible to control what RP’s get a beta version of the Practi app?
    Yes
    No
    120s
  • Q10
    Can we limit what type of devices the Practi app can be installed on?
    No
    Yes
    120s

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