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Taking Simple Phone

Quiz by Dida Saraswati

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10 questions
Show answers
  • Q1
    Receptionist : Good afternoon, ……. ? Guest : I’d like to meet Mr. Kheir, is he in his room ?
    What should you do?
    How do you do ?
    How are you ?
    Can I help you?
    30s
  • Q2
    Caller : Good morning ! …… Mr. Bintoro ? Secretary : Please wait for a moment.
    May I speak to
    Can you speak to
    Do you speak to
    May you speak to
    30s
  • Q3
    Nadya : Good afternoon, is Rahma in here ? Dania : …. She is having a course now.
    No, he does not
    No, he is not
    No, she does not
    No, she is not
    30s
  • Q4
    Marta : Can I have extension 123, please ? Secretary : …. Please, I’m putting you through.
    Of course
    Hold on the line
    Hang out
    Not at all
    30s
  • Q5
    Caller :Hello ....................................? Nita :I'm sorry,he is out .Could you call back at four? Caller :All right.Thank you
    Would you like to call him again?
    Could I speak to Mr.Aziz,please?
    Could you speak to Mr.Aziz, please?
    Can I take a message from you?
    30s
  • Q6
    Receptionist : ...................................................... Caller : May I speak to Mr. Rahadi, please? Receptionist : Hold on, please?
    Hi. This is Nusantara Airlines. Can I help you?
    Good morning,Nusantara Airlines. Can I help you?
    Hi. I'm Rendy from Nusantara Airlines. Who are you?
    Hello. Good morning. You're Mr. Gondo, right.
    30s
  • Q7
    Receptionist: Good morning.What can I do for you,sir? Guest : I'd like to talk to the Personnel Manager,please. Receptionist: ....................? Guest : Yes.My name is Hendarto.
    Have you made an appointment?
    Have you met him before?
    May I have your name?
    Could you call him later?
    30s
  • Q8
    Doni :Hello ........................................? Iwan :Yes,speaking Doni :I need some information about the product you launched yesterday.
    Who's speaking?
    Could you tell me about your product ,please?
    Could I speak to Mr.Iwan, please
    Could you put me through to Doni
    30s
  • Q9
    Operator: Subsription Division,Tempo Magazine.Can I help you? Caller :Yes,I'd like to subscribe to Tempo. Operator: Yes,ma'am, ............................ Caller :This is Susan Olivia
    Can I talk to Susan Olivia?
    Can you tell me her name,please?
    Shall I call You with your last name?
    May I know who's calling ,please?
    30s
  • Q10
    Taufiq:Happy Travel, Taufiq speaking Olga :Hello,Mr.taufiq.This is Olga.................. Taufiq:Oh,yes, Miss Olga. I hope you and your family will have a wonderful time. Olga :Thank you.We are very excited.
    I am calling to confirm my trip to Disneyland
    I am sad to tell you the truth
    I liked to talk about the ticket service
    I am disappointed with the service last night
    30s

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