Telephone English (text)
Quiz by Stilwell Phil
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9 questions
Show answers
- Q1RECEPTIONIST ON THE PHONE: "What time will you arrive?" YOUR RESPONSE: ____________________________I'll try to be there by 4 pm.I promise I won't be late.My plane departs at 9 am. Is that fine?I've decided to come on the second of April.10sEditDelete
- Q2RECEPTIONIST ON THE PHONE: "I'm sorry, but Mr. Anderson unavailable at the moment." YOUR RESPONSE: ____________________________I'll hold until evening.Will you hold until this evening?Could you have him call back me this evening?Could you have him call me back this evening?10sEditDelete
- Q3RECEPTIONIST ON THE PHONE: "May I ask who's calling?" YOUR RESPONSE: ____________________________I'd like to speak to Koji Sato in the marketing department, please.Perhaps around 5 pm this evening will be fine.Yes, you may.Yes, this Is Tom Anderson with IBM.10sEditDelete
- Q4RECEPTIONIST ON THE PHONE: "May I ask the reason for your call?" YOUR RESPONSE: ____________________________I have several reasons for my opinion. Let's begin with the budget.Yes, I'm calling to confirm my Monday evening meeting with Mr. Sato. Is it still on?I can call you around 7 pm this evening if that works for you.Most people call me Mr. Anderson, but my nickname is "Shorty".10sEditDelete
- Q5RECEPTIONIST ON THE PHONE: "I'm sorry. I didn't catch that." YOUR RESPONSE: ____________________________Sure. Few people take the time to speak to me.I will throw it slower next time.Let me speak a bit slower then. My name is Tom.No problem. I am probably older than you.10sEditDelete
- Q6RECEPTIONIST ON THE PHONE: "Can you hold?" YOUR RESPONSE: ____________________________Sure, I'll wait.Holding you would be inappropriate.No problem. I'm strong.Sure, Hand it to me.10sEditDelete
- Q7RECEPTIONIST ON THE PHONE: "I'd like to confirm. That was A-N-D-E-R-S-E-N, correct?" YOUR RESPONSE: ____________________________No, it is actually A-N-D-E-R-S-O-N.Yes, Anderson is my first name.My last name has eight letters.Yes, it is actually A-N-D-E-R-S-O-N.10sEditDelete
- Q8RECEPTIONIST ON THE PHONE: "When is a good time for you to meet Mr. Sato?" YOUR RESPONSE: ____________________________I have a good time whenever I come to Tokyo.I'm sorry. I'll be busy Friday afternoon.I'm normally free Tuesday and Thursday afternoons.I can meet you this Friday, if you have time.10sEditDelete
- Q9RECEPTIONIST ON THE PHONE: "Good morning! IBM! Tammy speaking! How may I help you?" YOUR RESPONSE: ____________________________Could you please tell him that I'll be late for our meeting today?I will call back at a more convenient time. Sorry to bother you.Yes, This is Tom Anderson. I'd like to speak to Koji Sato in the marketing department.Yes, I'll have a coffee with sugar and cream.10sEditDelete