
Telephone Practice
Quiz by Kelly Tabor
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8 questions
Show answers
- Q1automated answering unit with a recorded voice that offers the caller various options for routing the callautomated voice response unit30s
- Q2clearly saying the sounds and syllables in wordsEnunication30s
- Q3the customary code of polite behavior in society or among members of a particular profession or group.etiquette30s
- Q4a pager designed for two-way communicationinteractive pager30s
- Q5How high or low a sound ispitch30s
- Q6the accepted standard of sound and rhythm for words in a given languagepronounciation30s
- Q7telecommunication device for the deafTDD30s
- Q8Screening of calls from highest to lowest importance in an emergency situationtelephone triage30s