Terms in Hotel Reservation
Quiz by Camille Garcia-Santiago
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- Q1
It is a report of accounts that represents ending balance of each account in the list. It is prepared at the end of an accounting period.
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Information desk that assists guests for transportation, booking of events outside the hotel.
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An extension of front desk that deals with personalized guest services.
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A software system to manage all back-office operations of a hotel.
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Internet protocol is used for call transmission.
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It is the revenue generating place in the hotel where retail transactions are carried out.
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A male attendant to park and clean the car.
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A variable pricing strategy, based on understanding, anticipating and influencing consumer behavior in order to maximize revenue from a fixed, perishable resource.
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Personalized services provided to the guests.
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Customer of the hotel business being served.
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