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Test 1

Quiz by Huda

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5 questions
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  • Q1
    Advertising, letters, mail, presentation and negotiations are examples of ____________________ forms:
    Internal communication
    Downward communication
    External communication
    Upward communication
    60s
  • Q2
    One of the overcoming barriers is:
    Difficult language
    Physical barriers
    Avoid information overload
    Selecting wrong channel
    60s
  • Q3
    What are the types of communication?
    Poor listening skills
    Inform and persuade
    Internal and external
    Verbal and non-verbal
    60s
  • Q4
    One of the following is an example of oral (spoken) communication:
    Memo
    Over the phone
    Report
    Fax
    60s
  • Q5
    One of the following is a purpose of communication:
    To smile
    To instruct
    Eye contact
    Punctuality
    60s

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