Being able to accurately recall and paraphrase something you hear is called hearing.

_______ listening allows listener to relax and enjoy the conversation.

_____ listening allows listener to acquire information, solve problems and persuade or dissuade the speaker, and requires full attention. 

Define hearing.

Define understanding.

Concentrating on the speaker and what he/she says is called:

"I think that what you're saying makes complete sense," is an example of:

Ask "Can you repeat the last detail of the story?" when someone finishes speaking, is an example of:

Nodding, smiling and thumbs up are examples of:

What can get in the way of active listening?

Which of these is an open-ended question? (Only one.)

What is an example of allowing yourself to get distracted?

When is a good time to give verbal feedback or ask for clarification?

Nonverbal communication: Frowning is an example of

Nonverbal communication: Shrugging and crossing your arms are examples of:

Nonverbal communication: Holding up two fingers when you want two scoops of ice cream is an example of: