TEST 1 Listening & Communication
Quiz by Ms. Martin
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- Q1
Being able to accurately recall and paraphrase something you hear is called hearing.
falsetrueTrue or False60s - Q2
_______ listening allows listener to relax and enjoy the conversation.
Casual (passive)
Active
60s - Q3
_____ listening allows listener to acquire information, solve problems and persuade or dissuade the speaker, and requires full attention.
Casual
Active
60s - Q4
Define hearing.
A function of the ears; an intake of information
Focusing your full attention on the speaker attentively.
Attaching a meaning to the speaker’s message.
60s - Q5
Define understanding.
being able to accurately recall and paraphrase something you have heard
concentrating on the speaker and what he/she says
attaching a meaning to the speaker’s message
a function of the ears; an intake of information
60s - Q6
Concentrating on the speaker and what he/she says is called:
Hearing
Understanding
Focusing Attention
Remembering
60s - Q7
"I think that what you're saying makes complete sense," is an example of:
Clarification
Nonverbal communication
Feedback
Getting distracted
60s - Q8
Ask "Can you repeat the last detail of the story?" when someone finishes speaking, is an example of:
Getting distracted.
Asking for clarification.
Interrupting.
Nonverbal communication.
60s - Q9
Nodding, smiling and thumbs up are examples of:
Asking for clarification.
Nonverbal communication
Verbal communication
Getting distracted.
60s - Q10
What can get in the way of active listening?
Limiting distractions.
Thinking about your response while the speaker is talking.
Eye contact
Sitting upright in your chair and facing the speaker.
60s - Q11
Which of these is an open-ended question? (Only one.)
Did you take out the trash today?
You did a great job!
How did that make you feel?
What time is it?
60s - Q12
What is an example of allowing yourself to get distracted?
Pausing your game and making eye contact with the speaker.
Giving feedback and asking questions during the conversation.
Leaving your phone in front of you while the person is talking.
Focusing all of your attention on the speaker.
60s - Q13
When is a good time to give verbal feedback or ask for clarification?
While the person is talking.
When there is a natural pause in the conversation.
60s - Q14
Nonverbal communication: Frowning is an example of
body language
facial expressions
hand gestures
60s - Q15
Nonverbal communication: Shrugging and crossing your arms are examples of:
hand gestures
body language
facial expressions
60s