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Test 2-Telephone (Sunday)

Quiz by JIRUSCHAYA SUTTHAWICHIT

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20 questions
Show answers
  • Q1
    How to answer the telephone?
    AIA Company. Good morning. May I help you?
    AIA Company Who is your bestfriend?
    AIA Company. Goodbye.
    AIA Company. Good afternoon. What would you like to buy?
    30s
  • Q2
    How to ask to talk to someone on the telephone?
    May I ask who is calling?
    What can I do for you?
    May I speak to_______, please?
    Who's speaking, please?
    30s
  • Q3
    How to ask for the caller's name?
    Could you hold on?
    Just moment, please.
    May I have your name, please?
    What can I do for you?
    30s
  • Q4
    I'm ___________ he isn't in right now.
    please
    sick
    sorry
    nothing
    30s
  • Q5
    A: Can I talk to Mr. Suksan, please? B: Yes, please ____________.
    hang up
    hold
    help
    welcome
    30s
  • Q6
    Would you like to ____________ a message?
    moment
    leave
    hold
    get
    30s
  • Q7
    I'm sorry. She's ________. Could you call back at 4.30?
    for
    on
    in
    out
    30s
  • Q8
    A: Could I speak to Mr. Sam? B: Yes. Who is ________, please?
    listening
    calling
    reading
    writing
    30s
  • Q9
    I'm sorry, you've _______ the wrong number. This is not Meena's phone number.
    moment
    got
    call
    out
    30s
  • Q10
    Hello, ________ Jin from Bangkok Post. May I help You?
    Who is
    Is that
    This is
    What is
    30s
  • Q11
    A: May I ask who is calling, please? B: ______________________________________________.
    02-5662325
    Thank you
    Please tell him to call me back
    The mamager from Pararel Hotel
    30s
  • Q12
    A: ___________________________. B: Oh Sorry.
    I'm sorry. He isn't in right now
    May I help you?
    Excuse me, sir. I think you've got the wrong number
    Please tell him, I'll call him back later.
    30s
  • Q13
    I'm afraid ______________. Could I take a message?
    he doesn't have time for you
    you don't know his number
    he's not available right now
    you certainly called on a bad day
    30s
  • Q14
    I wonder if she could ________________________________.
    see the message when she's free
    get in touch with me
    finish his businesssometime soon
    return my telephone number
    30s
  • Q15
    A: Could you ________ your phone's number again, please? B: Of course. It's 0-2-2-2-5-6-6-5-6.
    repeat
    speak louder
    write me
    slower
    30s

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