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TEST PHASE 2

Quiz by nguyen trang

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20 questions
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  • Q1
    What is speical code for Breakfast included?
    Users enter free text
    Type an Answer
    30s
  • Q2
    What's room number have 2 dog in front of the room
    Users enter free text
    Type an Answer
    30s
  • Q3
    What're the handicraft rooms ?
    Users enter free text
    Type an Answer
    30s
  • Q4
    How many points do guest need to pay for one night staying at Emerald Bay View room in peak?
    Users enter free text
    Type an Answer
    30s
  • Q5
    Dress code of Pink Pearl restaurant :
    Users enter free text
    Type an Answer
    30s
  • Q6
    Standard serving portion for spirit
    Users enter free text
    Type an Answer
    30s
  • Q7
    Special code in opera for transportation included:
    Users enter free text
    Type an Answer
    30s
  • Q8
    Special code in opera for Family by JW
    Users enter free text
    Type an Answer
    30s
  • Q9
    What statement is incorrect ?
    Guest can have discount for breakfast
    BF price: 780.000 VND/ person/ day
    Platinum Elite (and above) will receive a welcome card which guest can choose the option of having breakfast for their stay for 2 pax
    Breakfast do not included for redemption booking
    30s
  • Q10
    What information give wrong information ?
    If AYS offered bill for guest, we need to sign ENT
    We can void bill in case guest ordered, but would like to cancel/change into another dishes while kitchen does not make.
    We need to sign ENT when wrong order punched and kitchen already made it
    We can not void bill in case we punched order, but out of order
    30s
  • Q11
    Corkage charge to bring strong alcohol?
    DOC allowed outside alcohol
    750.000++
    1.200.000++/bottle
    2.000.000++/bottle
    30s
  • Q12
    What's room type order is correct?
    1. Emerald Bay View 2. Le Jardin 3. Rue De Lamarck Suite 4. Emerald Bay Front
    1. Emerald Bay View 2. Rue De Lamarck Suite 3. Le Jardin 4 Deluxe Emerald Bay Front
    1. Emerald Bay View 2. Rue De Lamarck Suite 3. Le Jardin 4 Deluxe Emerald Bay Front
    1. Le Jardin 2. Rue De Lamarck Suite 3. Emerald Bay View 4. Turquoise Suite (towel, pool)
    30s
  • Q13
    The incorrect information about Suite night award :
    Member can receive 5 SNA as Annual Choice gift when achieve 50 night or 75 nights
    We can add special request N2 are on the reservation, request SNA 5 days before arrival when guest request Suite night award
    Member received automated emails either confirmation or denied or stating that it still pending until 2pm local time , one day before arrival
    A confirmation to upgrade to Suites or selected premium room not only suites
    30s
  • Q14
    What should we inform guest if they ask about the fee of extra bed?
    We did not charge for extra bed but we charge for third person charge 1,350,000++/night
    We charge 1,350,000 ++/ per night for third person and extra bed
    Our hotel will not charge for extra bed set up. However, if having 3rd person (from 12 years old above) in room, it will be charged 1.350.000VND (Net price) / night for accommodation.
    30s
  • Q15
    What is M8 booking?
    Guest book directly , main guest did not come, friend come to
    Guest give stay for another guest come to stay, benefits still remain
    Gifted booking. Room only, other benefits of member will not apply
    30s

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