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the business environment

Quiz by Ashley

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10 questions
Show answers
  • Q1
    What is the primary purpose of Service Providing Organisations?
    To produce tangible products for consumers.
    To create technology for various industries.
    To provide intangible services focusing on customer satisfaction and quality of service.
    To manage employees and their benefits.
    30s
  • Q2
    Which department is responsible for managing an organisation's employees?
    Human Resources (HR)
    Logistics
    Finance
    Marketing
    30s
  • Q3
    What type of technologies do organisations often use to automate stock control systems?
    Hardware
    Television
    Social media
    Software
    30s
  • Q4
    What is one of the main benefits of cloud-based technology for organisations?
    Increases reliance on physical hardware.
    Decreases collaboration and communication.
    Limits access to information.
    Allows access to software and data from anywhere with an internet connection.
    30s
  • Q5
    How can organisations ensure stakeholder engagement through digital systems?
    By reducing employee interactions.
    By avoiding social media communication.
    By limiting customer feedback options.
    By using online surveys and data mining to understand stakeholder needs.
    30s
  • Q6
    What is a potential risk when implementing a digital project?
    Better market visibility.
    Faster customer service response times.
    Increased employee satisfaction.
    The company running out of money.
    30s
  • Q7
    What process does the technical change management involve?
    Waiting for external approval before making any changes.
    Only planning changes and hoping for the best.
    Planning, implementing, and monitoring changes within an organisation.
    Ignoring changes and maintaining the status quo.
    30s
  • Q8
    What type of data includes geographical information?
    Biometric Data
    Spatial Data
    Demographic Data
    Transactional Data
    30s
  • Q9
    What is a benefit of having robust digital resilience in an organisation?
    Limiting access to critical systems for safety.
    Continuity of services even during cyber-attacks or other disruptions.
    Exclusively focusing on reducing costs.
    Inflexibility in adapting to changes.
    30s
  • Q10
    What encryption method uses a pair of keys for secure communication?
    Data Compression
    Hashing
    Symmetric Encryption
    Asymmetric Encryption
    30s

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