[TheBiz] 5 U3.5 Q4 V1
Quiz by Irina
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15 questions
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- Q1additional objects, equipment?accessoryauxiliaryhelperadditive30s
- Q2Please send all information to the address "at the top of the page." or ...aboveupover30s
- Q3a short official document that accompanies goods that are brought to a placedelivery clubdelivery documentdelivery note30s
- Q4a place where goods can be collected frompickup pointpickup deliverypickuper30s
- Q5a set of plans or actions agreed on by a government, political party, business or other grouppolicypolitics30s
- Q6a number that is required to send goods back to where they were boughtRMAWMAPDF30s
- Q7an amount of money that is given back to someone who has returned a product, paid too much, etcremakerefundrecapital30s
- Q8The emails use ........ language like PLEASE and UNFORTUNATELY to be polite.straightindirectdirect30s
- Q9If we know the person, at the end of the letter we write ..........Yours sincirelyYours sincerelyYours sencerely30s
- Q10Please use the (приложенные) directions.connectedattachedlaid30s
- Q11
Phrase the instructions as polite requests, e.g. Don't forget to ... , Please can you ... , Would you mind ..
truefalseTrue or False30s - Q12
You can be more direct for important instructions, e.g. The ... need(s) ... , Under no circumstances ... , Don't forget to ... .
truefalseTrue or False30s - Q13
Saying 'Feed the cats' is more polite than 'Please could you feed the cats?'
falsetrueTrue or False30s - Q14
You should make sure the person has a way of contacting you if there is anything else they need to ask.
truefalseTrue or False30s - Q15
Put the phrases in the correct groups.
Users sort answers between categoriesSorting30s