TrackWise Refresher
Quiz by CSL Plasma
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- Q1
A short description should be brief, high level, and fact based.
truefalseTrue or False60s - Q2
Which of the following short descriptions best meets the expectations for a short description?
Employee XYZ Never Completes Unacceptable Address Flag During Suitability Determination
Donor #ABCDEF Donated While Residing at an Unsuitable Address
Donor Allowed to Donate with Unsuitable Address
Donation with Unacceptable Address
60s - Q3
What are the two event types that a center can use to categorize a TrackWise record? (Hint: Your options are Audit/Self Inspection Observation, Complaint Response, Deviation, Investigation, MSQR, Non-Conformance Response, Planned Deviation, Work Improvement Initiative).
Users enter free textType an Answer60s - Q4
How long do you have from discovering a deviation to initiate the TrackWise record?
7 days
3 days
2 days
1 day
60s - Q5
A problem statement will include the who, what, when, where, why, and how.
falsetrueTrue or False60s - Q6
Which of the following examples best meets the expectations for a problem statement?
Iodine Allergy note ordered incorrectly.
On 11/28/22 Phlebotomist AB manually ordered an "Iodine/Betadine" allergy note for donor 1234567 instead of sending him to medical for further evaluation.
Iodine Allergy note was incorrectly ordered for donor after he disclosed that he had experienced a rash from the arm scrub after his previous donation.
Donor 1234567 had allergy note incorrectly ordered by phlebotomist.
60s - Q7
Which of the following examples best meets the expectations for a problem statement?
Sample from collection 12398754 collected into unlabeled tube by AMB
On 11/29/22 Processing Technician AMB collected a sample from unit 12398754 into an unlabeled tube.
AMB collected a sample into an unlabeled tube on 11/29/22
Unlabeled sample from collection 12398754
60s - Q8
When completing your investigation, it is important that you ask open ended questions about the process and complete observations of the employee performing the process.
truefalseTrue or False60s - Q9
Which of the following selections would NOT need to be included in the investigation summary.
specific information such as equipment type/number, donor number, collection number
information/facts relevant to the investigation
interview dialogue from individuals who are not trained to perform the task
the date of occurrence
60s - Q10
It is acceptable to make assumptions when you are conducting an investigation
falsetrueTrue or False60s - Q11
Risk is the possibility that something could occur based on the deviation.
truefalseTrue or False60s - Q12
How can you tell you have found the true root cause of a deviation?
The employee told you what happened during the interview.
You analyzed six months worth of data to evaluate for trends.
You cannot ask “why” and investigate any further.
60s - Q13
“Employee was busy” or “The center was understaffed” are sufficient root causes and don’t require a CAPA.
falsetrueTrue or False60s - Q14
The root cause should NOT be a restatement of the problem.
truefalseTrue or False60s - Q15
The CAPA due date should be approximately ____ days from the due date of the event.
24
10
30
60
60s