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Typical_Competencies

Quiz by Maricel Fajardo

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11 questions
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  • Q1

    Ability to manage/do multiple tasks simultaneously.

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    45s
  • Q2

    Selling upgraded or additional products to the customers.

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    45s
  • Q3

    Ability to use effective interpersonal skills to resolve conflict situations

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    45s
  • Q4

    Ability to direct situations toward a win-win outcome

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    45s
  • Q5

    Ability to work effectively with others which leads to more team tasks accomplishments.

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    45s
  • Q6

    Identifying root causes of problems through questioning and applying appropriate interventions to address them

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    45s
  • Q7

    Ability to apply basic knowledge of computer usage, applications

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    45s
  • Q8

    Offering support, guidance and sharing knowledge to co-workers.

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    45s
  • Q9

    Ability to listen actively, question appropriately, provide feedback, and use the skills outlined to build customer relationships.

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    45s
  • Q10

    Ability to interact with a variety of people in the workplace

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    45s
  • Q11

    (5 points)

    Of all the given typical competencies, which competency do you think you already possess? Cite an example of a situation or event you made use of this competency. 

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    300s

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