Unified Platform Across Product Support_062024
Quiz by Jenena Eres
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
- Q1
What are the Internal Applications that you can access within Unified Platform?
Users sort answers between categoriesSorting30s - Q2
With Unified Platform, the clients need to manage their login credentials for each products and enter the username and password after clicking the Product Tile.
falsetrueTrue or False30s - Q3
RealPage Unified Platform includes a single-sign-on experience with centralized product access, user management, learning, and implementation capabilities.
truefalseTrue or False30s - Q4
_________ is one of the most important internal tools within the unified platform as it allows us to emulate the access of our customers within the unified Platform. After looking up the PMC or a user, you'd be able to access the product tiles that are available to them.
Users re-arrange answers into correct orderJumble30s - Q5
What are the types of cases that can be answered by everyone in Product Support?
Users sort answers between categoriesSorting30s - Q6
How to manage the settings for a property?
Users link answersLinking30s - Q7
The ________ opens and lists all products you have access to. The list presents favorite products first and then other products by product family.
Migration Tool
Support Tool
App Switcher
Tool Switcher
30s - Q8
Where would you go to merge migrated access?
Users re-arrange answers into correct orderJumble30s - Q9
A system administrator does not need another system admin to update his user profile.
falsetrueTrue or False30s - Q10
You can create a user even without an email address.
truefalseTrue or False30s - Q11
How to access the reports in Unified Platform?
Users link answersLinking30s - Q12
If the star next to the item is yellow, the item is marked as ____.
Users re-arrange answers into correct orderJumble30s - Q13
True or False: If the client is calling support to know which product specific report to generate to show the balances of the residents for the current period, it would be best to transfer the call to the dedicated team to best assist the client.
truefalseTrue or False30s - Q14
A regular user reaches out to support with the issue "Unable to login due to being locked out". What is the article number that you can use?
Users enter free textType an Answer30s