Unit 1 Quiz
Quiz by Gerry Rose Umali
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
- Q1
A fully equipped accommodation, with kitchen, laundry room, business services, and housekeeping services.
Serviced Apartments
Guest Houses
Cabins
Motels
60s - Q2
Front Office Housekeeping Reservations Telephone
Back Office
Food and Beverage
Concierge
Operator
60s - Q3
Guest Room Attendant Public Area Attendant Laundry Attendant Valet Runner
Housekeeping Coordinator
Rooms Supervisor
Room Service Attendant
Admin Supervisor
60s - Q4
It is a type of accommodation that cater to budget conscious travelers. Usually a dormitory type of accommodation with a common bathroom and have rooms which are shared with other travelers.
Suburban Hotel
Hostel
Boutique hotel
Bed and Breakfast
60s - Q5
It is a type of accommodation that is usually located in attractions like beaches or theme parks that offer recreational amenities.
Spa Hotels
Casino hotels
Resort Hotels
Convention hotels
60s - Q6
Which of the following is NOT a task by the Guest Room Attendant?
Cleaning of room according to operational standards
Cleans ballroom or function rooms and public restrooms
Check operational readiness of room
Replenish guest supplies
60s - Q7
Which of the following is NOT a task by the Laundry Attendant?
Performing necessary repairs on clothing
Performing appropriate laundering process
Checking and counting laundry items
Checking of guest laundry and dry cleaning needs
60s - Q8
Which of the following is NOT a task by the Public Area Attendant?
Cleans establishment offices
Provide turn down service
Vacuums and polishes elevators
Keeps the front of the hotel free from trash
60s - Q9
Which of the following is NOT a task of the Valet Staff?
Checking of guests laundry and dry cleaning needs
Cleaning and polishing shoes
Unpacking and packing of guests clothes
Tagging of laundry items
60s - Q10
Which of the following statements generally differentiates the GRA position to the Public Area Attendant position?
Public Area attendants are not allowed to accept guest requests like GRAs
GRAs primarily cleans guest rooms while Public Area Attendants focuses on common area facilities
GRAs can only accept requests pertaining to cleanliness of the room
Public Area Attendants have minimal or no contact with guests unlike GRAs
60s