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Unit 6 Review - Managed Services - H&T1

Quiz by Bobbie Jarvis

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50 questions
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  • Q1
    1) Managed services include all of the following except:
    D) military and healthcare facilities
    C) airports and national parks
    A) hotels, restaurants, coffee shops, and room service
    B) colleges, universities, and secondary and elementary schools (K—12)
  • Q2
    2) Managed foodservice differs from commercial food services in that with managed foodservice:
    C) food is produced for guests one order at a time
    A) guests have many other food options available to them
    D) the volume of business fluctuates greatly and therefore is more difficult to predict
    B) the main challenge is to please both the guest and the client
  • Q3
    3) In-flight foodservice refers to:
    C) food served onboard aircraft
    B) airport foodservice
    A) airport kiosks
    D) chain restaurant foodservice establishments in airports
  • Q4
    4) In-flight foodservice management operators:
    D) develop specific tours for major commercial airlines and their partners
    A) prepare food for airlines as well as select airport restaurants
    C) can only contract with an airline in an airport facility
    B) plan menus, develop product specifications, and arrange purchasing contracts
  • Q5
    5) The largest airline catering company is:
    A) Aramark
    B) Sodexho
    C) Southwest Chefs
    D) LSG Sky Chefs
  • Q6
    6) Airlines regard in-flight foodservice as:
    A) a major profit center for their business
    B) a way to promote business in the airport restaurants
    D) a way to test new menu items and co-brand with partner restaurants
    C) an expense that needs to be controlled
  • Q7
    7) The cost for the average in-flight meal is approximately:
    D) $1.00 to $2.00
    C) $6.00 to $7.00
    B) $2.00 to $4.00
    A) $8.00 to $10.00
  • Q8
    8) Airlines may choose to eliminate or cut back on in-flight foodservice in order to:
    B) increase business for the airport restaurants
    D) provide better safety onboard
    C) decrease their carbon footprint
    A) support lower fares
  • Q9
    9) Sodexho, a leading food and facilities management services company in North America, deals primarily in which areas of serving?
    B) Quick service restaurants only
    C) Airport terminal kiosks
    A) Schools, restaurants, and hospitals
    D) Independently owned commercial operations
  • Q10
    10) Sodexho's mission is to:
    D) become the market leader in food and beverage services for colleges and universities
    A) provide job opportunities for graduates of hospitality management programs
    B) become the dominant leader in the managed services segment
    C) create and offer services that contribute to a more pleasant way of life for people wherever and whenever they come together
  • Q11
    11) Military foodservice budgets exceed $________ billion per year.
    B) 6
    A) 3
    D) 10
    C) 8
  • Q12
    12) Today's field troops receive their food portions in plastic and foil pouches that are known as:
    A) MTO (meals to go)
    C) MRE (meals ready to eat)
    D) K-rations
    B) OTR (on the run)
  • Q13
    13) Feeding military personnel includes:
    D) feeding troops, officers in clubs, dining halls, and military hospitals
    C) full-service upscale foodservice wherever the military exists
    B) feeding ground troops only
    A) off-premise catering to meet non-military needs
  • Q14
    14) A popular trend in military foodservice that offers alternatives to its personnel is:
    D) MREs that can be cooked in a variety of ways including grilled and broiled
    A) quick service restaurants such as McDonald's and Burger King on military bases
    C) a wider selection of meal choices and menu items
    B) more vegetarian options for the MREs
  • Q15
    15) The rationale behind the enactment of the National School Lunch Act of 1946 was:
    C) farmers could avoid growing surplus foods
    A) students could be trained like military recruits
    B) if students received good meals, they would make healthier recruits for the military
    D) fast-food opportunities at schools could increase

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