When you arrive the first place you go is _______.

Before going to your room you have to ______.

Before leaving you have to _______.

In a big hotel reception is usually located in the _______.

Most hotels give you a _______ for your room nowadays.

If you have _______ you get breakfast and an evening meal.

If you have _______ you get all your meals.

There should be a ______ in your room.

Hotels always provide ______s for guests.

Hotels usually use white ________.

You put your head on a ______ when you sleep.

We usually step out of the shower onto a bath mat.

You can put a do not _____ sign on the door if you don't want staff to enter your room.

You can use _______ to order food directly to your room.

Often there is a small fridge with drinks in your room - it's called a ______.

Things that make a hotel more comfortable, like air conditioning, wifi, room service, lifts and toiletries are ________.

A room with two single beds is called a ______.

A room with one single bed is called a _______.

A room with one double bed is called a ______.

A room for three people is called a ______.

A very large hotel room or apartment is called a ______.

This room _______s the pool.

This room has a _______.

A ______ service washes your clothes for you.

_______ is when clothes are cleaned without water.

If something is ________, you don't have to pay for it.

Some hotels provide guests with a _______ to wear in their rooms.

Many hotels provide complimentary ________.

If it's too hot in your room you can turn on the ________.

It is polite to leave a _____ for the staff when you leave your room.

If there is something that you don't like you can make a _______.

If you decide not stay somewhere you can ______ your booking.

If your stay is ________ then you don't have to pay for your food or drinks.

Things that allow guests to do different activities, like a gym, a pool or a spa, are called ________.