Question 1

CUSTOMER

Accepted Answer

The person who buys or books a product / service

Question 2

THE CUSTOMER SERVICE

Accepted Answer

The department to deal with customers' issues

Question 3

TO COMPLAIN

Accepted Answer

To express your dissatisfaction about a service or a product

Question 4

COMPLAINT (Noun)

Accepted Answer

The action of complaining

Question 5

PURCHASE (noun)

Accepted Answer

the items you have bought

Question 6

ITEM, GADGET, PRODUCT

Accepted Answer

The goods that you have bought

Question 7

DELIVERY SERVICE

Accepted Answer

When the purchase is shipped.

Question 8

TO ORDER

Accepted Answer

To ask or command a product/ meal/service

Question 9

DEAR SIR/MADAM..................

Accepted Answer

YOURS FAITHFULLY

Question 10

DEAR MS/MR SMITH

Accepted Answer

YOURS SINCERELY

Question 11

I AM WRITING TO....................ABOUT

Accepted Answer

I AM WRITING TO *COMPLAIN* ABOUT

Question 12

MISLEADING

Accepted Answer

Contrary to the description or picture. Confusing.

Question 13

I BOUGHT/P...............

Accepted Answer

I PURCHASED

Question 14

I MUST EXPRESS MY ..............................WITH

Accepted Answer

I MUST EXPRESS MY *DISSATISFACTION+ WITH

Question 15

I AM LOOKING FORWARD TO HEARING FROM YOU/YOUR R...

Accepted Answer

I AM LOOKING FORWARD TO YOUR *REPLY*

Question 16

BROKEN

Accepted Answer

it doesn't work properly

Question 17

HAS SHRUNK

Accepted Answer

it has been getting smaller

Question 18

FADED

Accepted Answer

the colors have lost brightness

Question 19

WAS MISSING

Accepted Answer

Some pieces left

Question 20

BROKEN

Accepted Answer

it is crashed

Question 21

to make matters worse

Accepted Answer

To get worse the situation

Question 22

to blame

Accepted Answer

TO ACCUSE SOMEONE TO BE THE RESPONSIBLE OF THE MISTAKE/FAULT

Question 23

Ask for a refund

Accepted Answer

To expect to get the money back

Question 24

See image

Accepted Answer

A letter of complaint

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